SOLVED: Windows 10 Anniversay update killed my wife's PC

from WinCustomize Forums

It gets as far as the login screen and never boots to the desktop.  I tried to use a recovery disk to restore the PC and every restore point has been deleted and it fails the read the DVD!  If I restore back to Windows 8.1 will I lose the W10 update or will MS recognize this PC was eligible for the free upgrade?

HELP!!!!!

I was able to get to the desktop by using ctrl-alt-del at the login screen.  Then I disabled all Stardock software plus Norton.  The computer booted fine after that.  I started turning programs back on one at a time until the problem reappeared and it seems to be WindowBlinds.  I'm running  which I believe is the latest.  I'll try the beta and see if that works.

5,477 views 4 replies
Reply #1 from WinCustomize Forums Top

The beta version fixed the problem.

Reply #2 from WinCustomize Forums Top

I've tried to install the Windows10 Anniversary update twice this week, but both times it crashed right after I logged on.  I learned from a Microsoft forum that this issue was likely being caused by Windowblinds10.  My question is:  I believe this issue has been reported here before; is there  a Windowblinds10 update that corrects the problem released, or is one under construction?  Thanks.

Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top

You should uninstall all Stardock software before attempting an update, and reboot. Then try to update, and then reinstall your Stardock software (latest versions).