How do I check on the status of my tickets?

helpdesk login does not work

http://esupport.stardock.com/index.php?
from Stardock Forums

I have submitted several tickets over the last few weeks, since purchasing AccousticBridge and not heard back from support on any of these days and weeks old tickets.  Submitting a ticket says check on it by logging into the helpdesk.  https://esupport.stardock.com/index.php? does not recognize my email and password which worked OK to purchase, OK, to update account settings, OK to post to forum, but NOT-OK on helpdesk.


 

3,754 views 1 replies
Reply #1 from Stardock Forums Top

The forums and the support site don't use the same accounts, so you have to make a different one for support.

Do you have your ticket number?