Graphics Resolution

Please refer to the topic I mistakenly started in the General area.

https://forums.ashesofthesingularity.com/477209/page/1/#3633637

I am having issues with text size on my Gaming Laptop.

17,465 views 6 replies
Reply #1 Top

Instructions for submitting a support ticket for assistance with technical issues are located at the bottom of the general troubleshooting page.

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-troubleshooting

 

The recommended resolution is 1920x1080. This is the resolution that the UI components were designed for. Resolutions below this the UI is scaled down so that the UI does not extend outside of the screen which results in smaller text and some blurring.

A resolution of 1366x768 is below the minimum supported resolution of 1600x900 which requires the UI to be scaled significantly leading to text which is very small and difficult to read.

If your native display resolution is not the resolution that you are using, then additional blurring may occur when it is up-sampled to the monitor making text even harder to read.

Reply #2 Top

Well that's a very interesting conjecture Moomo.

1.  This problem presents itself no matter what screen resolution I choose 1920x1080 or any other.  My conclusion is the game as it stands is incapable of supporting a screen size of 15.6".  I believe this is the real problem.  Furthermore, my only solution is to use my HDMI cable and attach to a 40" screen.  Then no longer a problem.  The text is still small but readable.

2.  Which presents my real reason for posting are other players experiencing the same thing?  The 15.6" screen size is common on gaming laptops.  Does Stardock see this as an issue it wishes to address?

3.  This setting of lower resolution is a commonly used solution for addressing small text.  It is also a choice as a screen setting within Ashes.  So on my Desktop I can easily control text size and icon size this way but not within Ashes.  Why would Ashes allow me to choose an unsupported resolution within it's own graphics settings?  Your conclusion that my issue with small text is because of the unsupported resolution setting, when the problem is present at ALL possible settings from lowest to highest, fails to address the real problem of the screen size itself.

4.  So Stardock AND Stardock only please will you help me to understand what my options are?

Reply #3 Top

I run AotS on my 15.6" laptop which has a native resolution of 1920x1080 and run AotS at 1366x768 to get better FPS. Font size is fine for me, it is slightly blurry but still legible. I have DPI settings in windows set at 100%, UI scaling in game is 70% (maximum supported for 1366x768).

 

I hope your problem is resolved. Best of luck.

Reply #4 Top

Uh?  I guess they don't read anything here.  Oh well I'm not surprised. 

Reply #6 Top

You can try adjusting the UI scaling in the settings.ini file in the Ashes directory.

Otherwise, please contact support so we can assist further.

https://esupport.stardock.com/index.php?/Tickets/Submit