Ashes of the Singularity DX 11 CS -- Not responding

from AshesoftheSingularity Forums

This is a bit odd, I was basically at the end game with beginners AI, and had them cornered, then I made a ton of quanta gens, and was playing around with all the extra options.

Well, all was well until I started to move into their base for the final engagement, and it would freeze (Not responding) for say 5+ mins, then come back for a <4 secs, then again freeze for a few mins, then back to seeing the screen, and round and round it goes.

CPU utilization is only at 38%, and only 1 core is pegged at 100% the rest aren't doing much.

During this the music was still playing at all times.

As I write this, it is now fully responding again.

Scratch that, it froze again... got to play this time for about 15 secs...

Doesn't look like is a memory leak, it is only using ~1.8GB according to task manager, with 30% CPU.. wait, it is back again... and this time all is well, I killed their base.

 

I saved the skirmish game when I had control (after one of the freezes, but again, it froze soon after that), dunno if it will be of any use though, also have the auto-saves available if you guys need those.

 

No idea if this is of help... it is the RunLog.txt file.

Code: c++
  3. Executable Version: 1.01.18781
  4. Executable Path: ... Ashes of the Singularity\Ashes_DX11.exe
  5. Graphics::EnumerateAdapters Complete
  6. Device List Loaded: NumDevices = 1
  7. Graphics::EnumerateAdapters Complete
  8. InitTime: System::Init = 168
  9. InitTime: Network::Init = 392
  10. Crash Reporter Initialized
  11. InitTime: Console&amp;Resource::Init = 0
  12. InitTime: LoadConfiguration = 0
  13. InitTime: Audio::Startup Success = 86
  14. InitTime: DoCreateWindow = 395
  15. InitTime: InitGraphics = 1010
  16. InitTime: InitializeShaders = 188
  17. InitTime: UI Startup = 51
  18. EnumerateMapDirectories at AppTime::Seconds = 2.435
  19. Map Enumerate Time = 1352
  20. InitTime: AppSpecific Startup = 1655
  21. InitTime: Movie Initialized wait time = 0
  22. Show Window Complete
  23. InitTime: NetworkOverlay = 113
  24. StateAppInit::Begin() at AppTime::Seconds = 4.099
  25. StateAppInit - UI Menu Audio loaded at AppTime::Seconds = 7.211
  26. StateAppInit - UI Game Audio loaded at AppTime::Seconds = 23.869
  27. MasterContextLoadComplete() at AppTime::Seconds = 45.020
  28. StateAppInit: EngineInit = 38669
  29. InitTime: UI Audio Load wait time = 0
  30. StateAppInit::End() at AppTime::Seconds = 46.701
  31. StateFrontEnd::Begin() at AppTime::Seconds = 46.701
  32. IntroMovie BeginPlay() at AppTime::Seconds = 46.701
  33. UserNameAvailable at AppTime::Seconds = 46.702
  34. StateFrontEnd::End() at AppTime::Seconds = 179.105
  35. StateLoading::Begin() at AppTime::Seconds = 179.105
  36. Map Path: Lair of the Turtle
  37. HeightMap Loaded at AppTime::Seconds = 179.277
  38. ID Map Loaded at AppTime::Seconds = 179.457
  39. Erosion Map Loaded at AppTime::Seconds = 179.814
  40. Begin EngineCore::AsyncGameInit() at AppTime::Seconds = 181.501
  41. End EngineCore::AsyncGameInit() at AppTime::Seconds = 182.053
  42. StateLoading::End() at AppTime::Seconds = 182.086
  43. StateGameView::Begin() at AppTime::Seconds = 182.086
  44. StateGameView::StartupGame() Finished at AppTime::Seconds = 182.509
  45. Exiting GameViewState Frame 9 AppTime::Seconds = 2185.267
  46. Exiting GameViewState Frame 8 AppTime::Seconds = 2185.284
  47. Exiting GameViewState Frame 7 AppTime::Seconds = 2185.317
  48. Exiting GameViewState Frame 6 AppTime::Seconds = 2185.334
  49. Exiting GameViewState Frame 5 AppTime::Seconds = 2185.367
  50. Exiting GameViewState Frame 4 AppTime::Seconds = 2185.383
  51. Exiting GameViewState Frame 3 AppTime::Seconds = 2185.417
  52. Exiting GameViewState Frame 2 AppTime::Seconds = 2185.434
  53. Exiting GameViewState Frame 1 AppTime::Seconds = 2185.450
  54. Exiting GameViewState Frame 0 AppTime::Seconds = 2185.484
  55. StateGameView::End() at AppTime::Seconds = 2185.527
  56. StateFrontEnd::Begin() at AppTime::Seconds = 2185.527
  57. MasterContextLoadComplete() at AppTime::Seconds = 2185.580
  58. StateFrontEnd::End() at AppTime::Seconds = 2200.497
  59. StateLoading::Begin() at AppTime::Seconds = 2200.497
  60. Map Path: Lair of the Turtle
  61. HeightMap Loaded at AppTime::Seconds = 2200.520
  62. ID Map Loaded at AppTime::Seconds = 2200.543
  63. Erosion Map Loaded at AppTime::Seconds = 2200.601
  64. Begin EngineCore::AsyncGameInit() at AppTime::Seconds = 2200.711
  65. End EngineCore::AsyncGameInit() at AppTime::Seconds = 2201.100
  66. StateLoading::End() at AppTime::Seconds = 2201.115
  67. StateGameView::Begin() at AppTime::Seconds = 2201.115
  68. StateGameView::StartupGame() Finished at AppTime::Seconds = 2201.385
  69. Exiting GameViewState Frame 9 AppTime::Seconds = 3559.625
  70. Exiting GameViewState Frame 8 AppTime::Seconds = 3559.657
  71. Exiting GameViewState Frame 7 AppTime::Seconds = 3559.674
  72. Exiting GameViewState Frame 6 AppTime::Seconds = 3559.707
  73. Exiting GameViewState Frame 5 AppTime::Seconds = 3559.724
  74. Exiting GameViewState Frame 4 AppTime::Seconds = 3559.757
  75. Exiting GameViewState Frame 3 AppTime::Seconds = 3559.774
  76. Exiting GameViewState Frame 2 AppTime::Seconds = 3559.807
  77. Exiting GameViewState Frame 1 AppTime::Seconds = 3559.824
  78. Exiting GameViewState Frame 0 AppTime::Seconds = 3559.857
  79. StateGameView::End() at AppTime::Seconds = 3559.897
  80. StateFrontEnd::Begin() at AppTime::Seconds = 3559.897
  81. MasterContextLoadComplete() at AppTime::Seconds = 3559.953
  82. StateFrontEnd::End() at AppTime::Seconds = 3574.786
  83. StateLoading::Begin() at AppTime::Seconds = 3574.787
  84. Map Path: Lair of the Turtle
  85. HeightMap Loaded at AppTime::Seconds = 3574.808
  86. ID Map Loaded at AppTime::Seconds = 3574.830
  87. Erosion Map Loaded at AppTime::Seconds = 3574.893
  88. Begin EngineCore::AsyncGameInit() at AppTime::Seconds = 3574.990
  89. End EngineCore::AsyncGameInit() at AppTime::Seconds = 3575.387
  90. StateLoading::End() at AppTime::Seconds = 3575.403
  91. StateGameView::Begin() at AppTime::Seconds = 3575.403
  92. StateGameView::StartupGame() Finished at AppTime::Seconds = 3575.651
  93. Exiting GameViewState Frame 9 AppTime::Seconds = 10019.377
  94. Exiting GameViewState Frame 8 AppTime::Seconds = 10019.395
  95. Exiting GameViewState Frame 7 AppTime::Seconds = 10019.412
  96. Exiting GameViewState Frame 6 AppTime::Seconds = 10019.431
  97. Exiting GameViewState Frame 5 AppTime::Seconds = 10019.449
  98. Exiting GameViewState Frame 4 AppTime::Seconds = 10019.477
  99. Exiting GameViewState Frame 3 AppTime::Seconds = 10019.495
  100. Exiting GameViewState Frame 2 AppTime::Seconds = 10019.514
  101. Exiting GameViewState Frame 1 AppTime::Seconds = 10019.531
  102. Exiting GameViewState Frame 0 AppTime::Seconds = 10019.550
  103. StateGameView::End() at AppTime::Seconds = 10019.616
  104. StateFrontEnd::Begin() at AppTime::Seconds = 10019.616
  105. MasterContextLoadComplete() at AppTime::Seconds = 10019.673
  106. StateFrontEnd::End() at AppTime::Seconds = 10021.807

[/code]

8,631 views 7 replies
Reply #1 from AshesoftheSingularity Forums Top
Loading the save game makes it crash and or not responding for long periods of time as well.
Reply #2 from AshesoftheSingularity Forums Top

Definitely odd. I suggest uninstalling the game via Steam and re-installing. It sounds like something is having trouble loading.

Ashes of the Singularity II
Reply #3 from AshesoftheSingularity Forums Top

Quoting blackjoe99, reply 3

validating the files is an easy option that I find works with a lot of issues.

That is worth trying but another problem someone had was only resolved by deleting and re-installing, so a validation is still not quite the same thing.

Reply #4 from AshesoftheSingularity Forums Top

Verification said all is fine, and verification DOES check all files, not sure what that other person's issue was, but, since I tried it on another machine as well, this isn't a corruption issue for the game.

Tried in on a DX 12 machine as well, same save game file, same results.

It definitely is a bug of some kind.

 

Note, I am NOT saying *all* save game files, I am saying THESE save game files cause AotS to do whatever, not responding to anything.

And before you say the save games are corrupt, there are 3 of them, all from the same game. (the autosave files).

 

 And to make it even more clear, this happened in game first of all, I tried saving when the issue first popped up.

I am thinking that the save games have the game state that can be used with debugging tools to see what is up.

 

 

Reply #5 from AshesoftheSingularity Forums Top

Those that want to see what is going on, here are the save games.

https://www.dropbox.com/s/f4ejhkwtqwfk5ky/Saves.7z?dl=0

I used 7zip, and those need to be put in your ..\My Games\Ashes of the Singularity\ directory, in the saves.
AutoSave 1.AshesSave (2:15) time is when this huge bug first appears.
AutoSave 2.AshesSave (2:25) time is a bit further.

Remember, the game will act like it is frozen, but, it is NOT, it will come back to life after X mins for brief periods of time.

Though, sometimes, it does crash as well.

 

Like so:

The program Ashes_DX11.exe version 1.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 12b8
 Start Time: 01d190eae7f16230
 Termination Time: 670
 Application Path:. .\Steam\steamapps\common\Ashes of the Singularity\Ashes_DX11.exe
 Report Id: a1124dce-fcde-11e5-8690-5cf370604d83
 Faulting package full name:
 Faulting package-relative application ID:



Reply #6 from AshesoftheSingularity Forums Top

I'd suggest starting a support ticket and use the support tool found at the bottom of the troubleshooting guide so we can assist further.

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting