will not start dx11 or dx12

dx11 says its running in my task manager but never starts and dx12 starts and immediately crashes that of which neither have an icon on my taskbar

 

I have a 4790k with a gtx 970 desktop where as it runs fine on my laptop which is 3 years old at this point any ideas?

5,274 views 3 replies
Reply #1 Top

What OS/Graphics drivers are you using?

 

Here is a link to the general troubleshooting, at the bottom of the page there is instructions on how to create a support ticket:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-troubleshooting

Reply #2 Top

oops sry spose those would have helped

I'm using windows 10 fresh install

not to sure what u mean by graphics drivers cept I'm using the newest ones provided by GeForce experience

Reply #3 Top

Try some of the various solutions in that guide, and if you still have an issue there's instructions on how to collect data and submit a support ticket so we can assist further.