error pops up during shutdown

0x69045040

Hi stardock

I love windowblinds, it has amazing skinning capabilities, that's why I purchased it, I also purchased Naked Noir skin by vstyle, Its really an amazing skin.

However recently I have been dealing with this strange issue, whenever I try to shutdown, restart, or logoff the computer, I get this message :

Start menu: explorer.exe - Application Error

The instruction at 0x69045040 referenced memory at 0x69045040. The memory could not be written.

Click on OK to terminate the program

Click on CANCEL to debug the program

this error is really annoying me, and I know for a fact that it's related to windowblinds because if I switch to the default Windows aero skin the problem doesn't occur, I also tried many other skins, it's still the same, I tried to fully uninstall windowblinds restarted the pc and then reinstalled windowblinds, redownloaded the skins still the same result.

I have run memory test there is nothing wrong with my RAM, even switched the slots with no effect at all.

I have also checked my discs for errors , there aren't any.

I have searched a lot on google, stardock forums for months, and didn't came up with a solution

I hope someone would give me a real answer here, I appreciate your help.

 

These are my specs::

Windows 7 Ultimate (7601.win7sp1_gdr.160121-1718)

WindowBlinds 8.13 (039 - Windows 7 Edition) - 64 bit OS

Wblind.dll 2015/10/12 16:30:ll
Wblind64.dll 2015/10/12 16:30:47
Wbsrv.dll 2015/04/01 20:36:18
WB8Config.exe 2015/10/05 18:06:49
Wbload.dll 2015/10/05 18:06:18
Screen.exe 2015/04/01 20:36:08

 

Operating System
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i7 2600K @ 3.40GHz 41 °C
Sandy Bridge 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 667MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. Z77-D3H (Intel Core i7-2600K CPU @ 3.40GHz) 28 °C
Graphics
HP 2311 (1920x1080@60Hz)
1023MB NVIDIA GeForce GTX 560 Ti (ASUStek Computer Inc) 33 °C
Storage
931GB Western Digital WDC WD10EZRX-00A8LB0 (SATA) 27 °C
3726GB Western Digital WDC WD40PURX-64GVNY0 (SATA) 31 °C
1863GB Western Digital WDC WD20EARX-00PASB0 (SATA) 31 °C
465GB Western Digital WDC WD5000AVDS-73U7B1 (SATA) 31 °C
Optical Drives
ATAPI iHAS322
Audio
NVIDIA High Definition Audio

15,083 views 6 replies
Reply #3 Top

Try running sfc /scannow in an administrative command prompt window and after it completes reboot. Should help I think.  :)

+1 Loading…
Reply #4 Top

Quoting LightStar, reply 3

Try running sfc /scannow in an administrative command prompt window and after it completes reboot. Should help I think.  :)
thanks but already done it without benefit

Reply #5 Top

Quoting LightStar, reply 3

Try running sfc /scannow in an administrative command prompt window and after it completes reboot. Should help I think.  :)

Thanks LightStar. Forgot about this. Fixed my laptop to shut down and completely turn off.

Reply #6 Top

Quoting S, reply 5


Quoting LightStar,

Try running sfc /scannow in an administrative command prompt window and after it completes reboot. Should help I think.  :)



Thanks LightStar. Forgot about this. Fixed my laptop to shut down and completely turn off.

 

Well, glad someone got helped then.  :thumbsup: