Can't launch DX12 game

Do a clean Driver installation, and delete the ini file. that may get fixed.

If not check your game files.

I was upgrade my win7 to win10 and find out I can't launch DX12 mode.

So I did a full reset and re-install all driver just to make sure those were clean.

Unfortunately game still crashing after that. But got no issues on DX11.

Btw which ini file? is that locate in game folder?

Sorry you are having an issue.

Could you please check the Ashes troubleshooting guide for common solutions? If you still have an issues after that there's instructions at the bottom on how to gather data and submit a support ticket so we can assist further.

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

Did everything i could but still nothing works.

Still crash and I've submit a ticket already at first time when game crashed after load complete.

Updated to 367.47 driver and still crashing after I tried to do a benchmark or play a game

And about 50/50 chance will crash after finish loading game.

Funny thing is Nvidia said it's game ready driver :/

I have the exact same symptoms, OK dx11 no load dx12, been through the suggested and no change.

I'm only on a GTX750Ti with about 24-25 fps on the dx 11 benchmark , in an 8Gig amd 8320 which seems fine for most use.

Did you get anywhere with this?

Found another issue.

Somehow I can't change my graphic setting in DX12.

It just won't take effect,Like if default was High and I set it Crazy

After restart client it still stay at High.

Game version is 0.92.

You've submitted a support ticket? Do you have the ticket number?

Yeah,Already submit it and Support Specialist said he will send information to the developers

But can't promise me when will it get fixed.

My ticket number is AGC-875-95305 and it was in ver 0.91