Frequent crash to desktop in multiplayer.

from AshesoftheSingularity Forums

I'm experiencing rather frequent crashes to desktop while in multiplayer.  I've attempted 9 ranked matches so far, and 5 of them have ended with Ashes simply vanishing.  There is no crash message, no errors displayed about the graphics driver, nothing.

I'm currently running a Core i7 4770k, 16GB RAM, and GTX 970.  I'm using High graphics settings.  I played a number of single player matches before Beta with no crashes, and I haven't observed any other symptoms of system instability.  Edit:  Windows 7 (DX 11).

I have not been able to nail down a particular action that is causing it.  One crash did occur immediately upon my attempt to use incursion.  The rest seemed to happen purely at random.  The most recent crash occurred while I was simply scrolling the map with the mouse at the edge of the screen.

It's not clear to me if the crashes are being reported or not.  Is there any place I can/should look for logs?

6,938 views 5 replies
Reply #1 from AshesoftheSingularity Forums Top

The current build is less stable than the final pre-alpha build. I have almost exactly the same system as you, and while I don't crash as much as you have I have taken a bit of a break as it is a bit frustrating. Kinda waiting on Beta 2 which should hopefully address a lot of the crashing as well as many of the control and UI issues.

Reply #2 from AshesoftheSingularity Forums Top

It does happen to me, in the same way with no crash message and no error info.

Sins of a Solar Empire II
Reply #4 from AshesoftheSingularity Forums Top

This happened to me all day today. Completely random time on when it happens, but it has happened to me 100% of the time whenever I have tried to play multiplayer. Completely random seeming crash, no notification or error notice. One minute I am playing in game, and the next I am staring at my desktop. I can edit and attach a full dxdiag as needed.

 

basic system info:

Card name: NVIDIA GeForce GTX 970
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 970
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
     Display Memory: 4095 MB
   Dedicated Memory: 3072 MB
      Shared Memory: 1023 MB

Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
             Memory: 16384MB RAM
Available OS Memory: 16328MB RAM

 

 

Reply #5 from AshesoftheSingularity Forums Top

Ashes Troubleshooting guide:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting 

 

If that doesn't help please open a support ticket:

https://esupport.stardock.com/index.php?/default_import/Tickets/Submit