Memory Overload when using ship designer in 1.51

from GalCiv3 Forums

When I was in turn 320 and needed to make a special ship. I went to the Ship Designer to create a new ship and the game crashed( stopped responding) . Once I saw that my memory was maxed out . I tried restarting my computer and reloading but the same thing happened again in the ship designer. Now for the record  I have 32 GB of ram so I was surprised when this happened. I would like to know if you can help me on this one. I had map size, Excessive , with 8 AI races (two AI custom races and I was a custom race).

14,746 views 12 replies
Reply #1 from GalCiv3 Forums Top

Can you submit a ticket (https://esupport.stardock.com/index.php?/Tickets/Submit) with the save game and the custom faction (and any custom ship designs if any) attached so we can take a look?  Thank you.  

Reply #2 from GalCiv3 Forums Top

I just had a similar problem. I just started a new game with the Yor. Went into the ship designer to make a new ship, selected Yor_Transport_01T template and game locked up. Mouse cursor stuttered for a while then froze as well. Had to switch off computer. Ticket number: #VAZ-533-67328

 
Galactic Civilizations III
Reply #3 from GalCiv3 Forums Top

You need a descent sized page file for this game.  Even if you have tons of RAM you need a page file.   Set your "virtual memory" to "System Managed Size" or set a custom size of  MIN= 1.5 times installed RAM and MAX= 2.5 times installed RAM.   This will stop memory issues.  The game can fill RAM rather quickly and the PC needs to unload some of it to a page file.   Control Panel > System > Advanced System Settings > Settings button under "virtual memory" > Advanced tab > "change" button for virtual memory > select "Custom" > enter sizes for min/max and click "Set",   OK on everything and reboot.   Also can click "Let Windows Manage...." at the top.

Reply #4 from GalCiv3 Forums Top

I have done this a long time ago. I know what you mean. The problem is not that it happens every time and with every hull. It happens specifically with a few hulls, which indicates there's a problem somewhere with those ones. For now, it's Yor_Transport_01T, but I think there are a couple more, which I haven't identified yet.

Reply #5 from Stardock Forums Top

This has been reported in at least two other threads:

[1.5]Games crash when creating or editing Huge ship in designer by LazySiege 

and one started by myself as well (I forget the name - now on page 2 of the forum)

pshaw has been collecting all the tickets so i presume it'll be sorted out in the next patch.

Cheers,

Jon


 

Reply #6 from GalCiv3 Forums Top

Cool, I have posted the ticket number there as well.

Reply #7 from GalCiv3 Forums Top

Update -- we found the issue and will fix it.  Thanks for the information.

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Reply #8 from GalCiv3 Forums Top

Fantastic thanks!

 

Could you tell us where the problem was??

Reply #9 from GalCiv3 Forums Top

The problem was some bad information that only got hit in the ships with the largest physical sizes (not strictly hull sizes).  Not sure when the problem was introduced, but its fixed now in our internal builds.

 

Reply #11 from GalCiv3 Forums Top

Quoting HijackerStar, reply 10

Updates? I need the fix ;(

The fix will be released at the same time as Mercenaries on 2/18.  You do not need the expansion to get the fix.  

Reply #12 from Stardock Forums Top

Just had the same problem...very large hull size, crash on starting designer.   I will just wait until Thursday.  Glad it was sorted quickly!