Founders Icon Confusion

from AshesoftheSingularity Forums

Hi!

 

So this is not kind of a first world problem really, but I'm OCD and it bothers me.  I dont know why, but I have 2 forum accounts.  This one, and one called Reksy.  This one appears to be the one tied to my Stardock account according to the 'My Account' Page on Stardock.com.  For some reason, the Founders Icon shows up on the Reksy account though.  

 

Is there a fix for this, or a way to alter the linkage.  I don't really care which account gets it, I just want whatever is listed in my Stardock account to be what has the icon.  I'm kind of confused if it in any way affects my ability to claim future DLC's etc whenever that's released as well.  I just don't like this whole double account business and would like to delete the extra once it's all figured out (or assign it to a different email) if thats possible.

 Either way, I paid for it so what are my options for fixing this?  My preference would be to use the other account and blow this one away if the other could be associated with my Stardock account. 

Thx!

support
5,858 views 2 replies
Reply #1 from Stardock Forums Top

You can first try merging your accounts here: https://www.stardock.com/support/registrations

If you still have an issue, please contact support: https://esupport.stardock.com/index.php?/Tickets/Submit

 

Reply #2 from AshesoftheSingularity Forums Top

Doesn't look like that applies.  Both accounts have the same email and I dont see a way to change which email its registered under. I have a ticket submitted via email.  Thanks for trying.  

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