How do I regain access to my 'old' account used @ galciv2 forums?

from Stardock Forums

Hi,

 

Both accounts are linked to the same email address, but any password reset requests are for the 'Darkhosis' account.  I could be wrong, but as I recall, the galciv2 forum/site was its own entity and entirely separate from the Stardock page, back in 2007 (the last time I put any significant time into any Stardock product, so unaware of when changes took place).

 

http://metaverse.galciv2.com/index.aspx?g=sdnetaccount&acid=2381539

 

Is my account & the account I'd like to gain access to for forum usage on Galciv2 website.

 

This:

 

http://metaverse.galciv2.com/index.aspx?g=sdnetaccount&acid=659142

 

is the account that gets pw reset (was created three years prior to my Gal Civ 2 forum id/player). 

 

I came to this site first (Stardock) & upon going to galciv2 site, was automatically logged in as 'darkhosis', rather than 'zevus', the account that I used to play Galciv 2.  

 

Am I missing some posted info somewhere on migrating/combining medals/accounts....  (or maybe something far more obvious?  it is 4:15am, afterall...)

2,725 views 1 replies
Reply #1 from Stardock Forums Top

They're not using the same email (that shouldn't be possible); your old account is using your ISP address. If you've switched ISPs since then, contact support and they should be able to help recover the account.

The forums have used the same account system since 2001, the only thing that was separate was the store accounts. Accounts didn't change when the forum system was switched around the GC2 release.