Unable to run game in directx12

Pretty much what it says in the title. Been trying to run the game in directx12 periodically over the last couple days since I bought it. Cursor disappears when I click play but nothing happens and if I click the cursor comes back. Had the task manager open when doing it and it doesn't appear there either. 

Intel I7-2600K @3.4 GHz

Nvidia Geforce GTX580

12 Gb RAM

 

8,190 views 6 replies
Reply #1 Top

I had the same problem
, i fixed it by uninstalling/clean installing the Nvidia Video Drivers.

http://screencast.com/t/Zxuoznqdg8LN

http://screencast.com/t/upWIXNbcW9

 

if that does not work then go https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting

 

Reply #2 Top

Yeah what he said  :beer:

Reply #4 Top

Okay so I did a fresh install of my drivers and still no luck. Done everything on the troubleshoot list as well. Guessing its ticket time? Could it be that I only have 12 Gb of RAM? Pretty sure all my other hardware is good enough

Reply #5 Top

Do you have Windows 10?

Reply #6 Top

First, your GPU needs to support DX12. Also, you need to have Windows 10 installed in order to run DX12. If you do the upgrade yourself you will need to consult your motherboard/PC manufacturer for Win10 compatible drivers, especially the chipset. You will need that for all components as well (audio, GPU, etc.) If the mfr does not have Win10-specific drivers then you can try the latest Win8/Win8.1 drivers.

 

Good luck!