Units don't always execute orders

from AshesoftheSingularity Forums

Haven't noticed a rhyme or reason so can't reproduce.  I have noticed it both with military units (single or multiple selected) and engineers.  I have also noticed at least with engineers it can happen even if I queue orders.  With military units I tend not to queue orders.  The blue lines appear showing destination, with engineers queued buildings will appear where I place them but the units never move.  I have only played a handful of games but when this has happened I have gone on to other tasks and only noticed the problem after circling back.

5,697 views 4 replies
Reply #1 from AshesoftheSingularity Forums Top

Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #2 from AshesoftheSingularity Forums Top

Well I tried 3 times but the website to submit the issues is messed up.  It says:

We encountered a problem (cross-site request forgery detected); please try again

but it says that after doing it's own knowledge base search.

 

EDIT:  It appears that if you put a link back to this forum in the support ticket it causes an error and you can't send it.

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Reply #3 from Stardock Forums Top

Perhaps you can remove the support tool zip, submit the ticket, then add the zip to the ticket after logging in using the help desk credentials.

Reply #4 from AshesoftheSingularity Forums Top

It wasn't the zip tool that was causing the issue it was the link back to this forum but your suggestion worked, I just added the link after I created the ticket.