Accounts Deactivating

My company bought several licenses almost 2 years ago and one by one Start8 is giving deactivation notifications.  How do I stop this.  They have been paid in full.  I read know where that licenses expire.  How do I fix this?

6,864 views 2 replies
Reply #1 Top

That should not be the case.

Were they all activated with the same key, or did you use a different key for each machine?

I would recommend contacting [email protected] so they can investigate this.

Reply #2 Top

We apologize for the trouble.

There was a small change made here that may have had some client need to reactivate.  From your logs, I show that you have done so successfully on the ones you have attempted on.

If there are any you cannot activate with, please please a ticket here:

https://esupport.stardock.com/index.php?/Tickets/Submit