problem activating fences from desktop

I just got fences after having a trial version, i downloaded Fences 2 and then restarted my computer. As soon as my computer starts a pop up for fences 2 come up with three choices; "Enter product key, purchase product key, start 30 day trial". When I click on the first or last option it does nothing, when I click the purchase option it glitches out and trys to almost open the web page in this small pop up window. When i click the X at the top to close the pop up nothing happens. I already have my fences activated on the website but cant start it off of my desktop.

39,598 views 4 replies
Reply #1 Top

The issue you're encountering with activation can sometimes occur if your "Internet Security" settings are set to non-default settings.

Please try turning down your IE security settings and trying again. To do so, please do the following:

- Press the Windows key and "R" at the same time.
- A "Run" window will appear. Please paste the path below in the box and click OK:
inetcpl.cpl

In the "Internet Security" window that appears, please select the Security tab and ensure your settings appear like so: http://sd.stardock.com/sean/JingImages/2015-01-15_1729.png 

Once you've done that, please try activating once again and let us know if you encounter any issues.

You can also alternatively check this page out:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/464/159/how-to-manually-activate-your-software 

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Reply #2 Top

So I tried the first one and that didnt work, it would not let em past the first screen, when i clicked on the top and bottom buttons nothing would happen, it would change colour to indicate that i was over it and could click but it would do nothing.

I tried the second but dont understand it, can you help me with that.

 

Thanks.

Reply #3 Top

I've created a ticket for you and you will receive it shortly.

Reply #4 Top

Glad you were able to activate. :)