Activation broken by windows 10. Can you please fix it?

I have this game installed via the GameStop PC appication. It was broken when I updated to windows 10 from 8.1 Pro. The same situation on a clean install of windows 10 . When I downloaded the game on Gamestop it could not activate it and opened a file editor. This does not sound like it would require major resources to fix it. The funny thing is that Gal Civ II Dread Lords works with no activation issue. I appreciate any help that can be provided on this issue from knowledgeable sources.

14,451 views 5 replies
Reply #1 Top

We do not support the Gamestop app. We do support you having the game registered with us and then you can download the latest version of it though.

https://www.stardock.com/accounts/login?page=register 

If you experience further issues please place a ticket:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #2 Top

I have a similar problem: the activation program SDActivate.exe hangs and does not allow the game to be activated. I have downloaded latest versions from this website to no avail.

Can anybody help?

Thanks

R

Reply #3 Top

Quoting The_Gear, reply 1

We do not support the Gamestop app. We do support you having the game registered with us and then you can download the latest version of it though.

https://www.stardock.com/accounts/login?page=register 

If you experience further issues please place a ticket:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #4 Top

I have no problem with GameStop, only with SDActivate.exe, which is a Stardock product. And I got my serial number on Stardock.com, as I wrote.

Would you be so kind to read things before replying?

FYI, I have already placed a ticket and am waiting for a solution.

Reply #5 Top

Seems I had left that Gamestop text in there, sorry if that was confusing for you. I only had wanted you to send in a ticket, which you now have, thanks.