Activation broken by windows 10. Can you please fix it?

from Stardock Forums

I have this game installed via the GameStop PC appication. It was broken when I updated to windows 10 from 8.1 Pro. The same situation on a clean install of windows 10 . When I downloaded the game on Gamestop it could not activate it and opened a file editor. This does not sound like it would require major resources to fix it. The funny thing is that Gal Civ II Dread Lords works with no activation issue. I appreciate any help that can be provided on this issue from knowledgeable sources.

14,451 views 5 replies
Reply #1 from Stardock Forums Top

We do not support the Gamestop app. We do support you having the game registered with us and then you can download the latest version of it though.

https://www.stardock.com/accounts/login?page=register 

If you experience further issues please place a ticket:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #2 from Stardock Forums Top

I have a similar problem: the activation program SDActivate.exe hangs and does not allow the game to be activated. I have downloaded latest versions from this website to no avail.

Can anybody help?

Thanks

R

Offworld Trading Company
Reply #3 from Stardock Forums Top

Quoting The_Gear, reply 1

We do not support the Gamestop app. We do support you having the game registered with us and then you can download the latest version of it though.

https://www.stardock.com/accounts/login?page=register 

If you experience further issues please place a ticket:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #4 from Stardock Forums Top

I have no problem with GameStop, only with SDActivate.exe, which is a Stardock product. And I got my serial number on Stardock.com, as I wrote.

Would you be so kind to read things before replying?

FYI, I have already placed a ticket and am waiting for a solution.

Reply #5 from Stardock Forums Top

Seems I had left that Gamestop text in there, sorry if that was confusing for you. I only had wanted you to send in a ticket, which you now have, thanks.