game crashes after 5-10 min ingame without any notice or error

using DX12 build 0.49/0.50

hello after i get in a single player game and play for 5-10 minutes the game closes completely on me and that happens every-time
is there a way to find out why? any kind of error reporting or maybe in windows 10 in event viewer?

 

26,131 views 11 replies
Reply #1 Top

  Hi!

First time posting for me, so we'll see how this goes.

On the latest build, a crash reporter is enabled.  This should help us identify when/where players are crashing.

We are constantly monitoring these and there is hopefully enough info to point us in the right direction.

In the mean-time, feel free to post your dxDiag.txt

Does this happen on every map or one specific?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reply #2 Top

Its their recent build, all of us are having issues dx11 or dx12

Reply #3 Top

I am just playing / testing DX12 right now.

I don't see anywhere the dxDiag.txt for ashes, its not in Documents\my games\Ashes of the Singularity

Reply #4 Top

This happened to me also about half n hour in , Ctd without warning. previous version 0.49 didnt do this.  I would upload as well if i can find the dxdiag.txt file.

 

Dx12 version

Reply #5 Top

Hello,

Figure I would also report that I am having the same issue as well. Strange thing is that I can run the benchmark several times and not have an issue but try to play a match and it would crash.

What map or maps have you tried?  I was trying to play on Seton. 

Reply #6 Top

Still no response on this , does anyone know where the error report is so we can get this looked at. As im missing playing this.

Reply #7 Top

I can'f find it either.....

I was trying out multiplayer when I had the crashing. I just played a singleplayer match and no issue... was running the dx12.

Reply #8 Top

Second here. No error info in Windows event viewer or AotS data folders in profile. Game crashes on Windows 10 under both DX11 and DX12, but DX12 crashes are far more frequent. Moreover, sometimes AotS just hangs forever, and I'm forced to terminate it via process manager. Some game situations tend to repeatedly crash the game, but I can't determine their nature (I have one save file that crashes all the time several minutes after load, however). Performed hardware check, CPU and RAM appears to be fine (Prime95, Windows Memory Check), AMD HD7970 GPU passes FurMark and AIDA64 tests. Driver is AMD Catalyst 15.8 beta, one with AotS DX12 optimization.

Reply #9 Top

Never had this issue before but getting the same issue as you guys now.

Since the 0.51 build the game crashes every 5-10 minutes. I'm playing a 6 player map which wasn't possible in the previous versions and the game only started crashing once me and the 5 CPU players had built up a decent sized armies (approx 10 minutes in). I've only tried one map in the new build so i'll try some others and update the post accordingly.

My specs

 

32GB RAM

Intel i5-3500k

Titan X 12GB.

 

Under Dirext x 12 i get a "Driver not responding" message and the game closes instantly, the game was playable in previous versions.

If there's any checks i can do or any logs i can upload please let me know.

 

Reply #10 Top

Mangath,

Are you running any beta drivers for your GPU?  Or do you have an OC on the card?  I was at stock OC on GPU when I had my crash. Yesterday I put the OC back on my GPU and plan on trying it out and see if its going to crash.

My Specs

CPU: i7-4790k
GPU: GTX970G1 Gaming 
MOBO: Asus Z97 Maximus VII Hero
RAM: 16gb G-Skill Ripjaws 1600 with XMP profile enabled

 

Reply #11 Top

For anyone experiencing crashing, please first take a look at our General Troubleshooting guide:

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-troubleshooting

And if your issue is still not resolved, please be sure to submit a ticket with the data requested under the "If you still have issues" section.