crash without explanation

from Stardock Forums

Hi , Ive usually only been able to play servo for an hour or two at a time.  Well yesterday I had a free evening so I played on and off for maybe 6 hours...I might have played another few hours but the game started crashing with no error message. In fact the game just closed completely, I didnt even have to kill it in the task manager. It was just *poof* closed. The computer didnt hang or anything. Also I was able to play another fairly GPU intensive game immediately afterwards so I dont think it was my GPU acting funny.

What else can I do to give someone an idea of what happened?

 

 

thanks,

tim

support
8 views 1 replies
Reply #1 from Stardock Forums Top

Hey Tim

 

If you go to where Servo is installed (\Steam\steamapps\common\Servo\) and go into the Servo_Data folder there is a file called output_log.txt which contains the log entries for the last run, it is quite verbose and reports each system initializing and so on. If you were playing normally before the crash happened there will be a bunch of entries about your profile saving and so on, but at the bottom is there any log entry detailing the crash? Can you paste the contents of that file into this  http://pastebin.com/ and link your paste here?

If you can see nothing weird near the end of that log maybe look in C:\Users\yourusername\AppData\LocalLow\BonusXP_ Inc_\Servo\ for 'CrashReport.txt', if the file has been modified on the day it crashed for you. There is also a log called Servo.txt with backups of the previous few logs called Servo_old1.txt etc. If you can pastebin those as well that'd be cool.