Lost serial key.

Hello. I recently found my CD of Galciv 2 Endless Universe in a pile of old game and wanted to play it again. The thing is, though, that I want to patch it up to it's latest patch version but in order to do so I need the serial key. Unfortunately I appear to have lost the case and manual quite some time a go. Is there any way of getting the latest patch without the serial key or getting a new serial key?

 

11,680 views 6 replies
Reply #1 Top

Have you ever registered the game with us? If so, you would be able to download it. Without having done so, we would have no way to get you a new serial key.

Reply #2 Top

I have 2 serials registered (DL and hard copy). How come I cant reactive any of them in a new PC. Last activation probably about 9 years ago.

 

"Stardock Product Activation could not write the activation signature"

 

What is that?

 

Redownload a registered game should have come activated.

Reply #3 Top

Try running as administrator.

Reply #4 Top

Always run as admin. Took me a bit of time to change the setting so I remember. Probably the serial numbers are still associated with the every old email address. The log said that the email address doesn't match.

Reply #5 Top

You'll need to use the old email address they've been registered to.

Reply #6 Top

Actually, it was a problem with the activation window. The one with problem uses 2 entry for email and serial key. The good one has entry for email, password and serial key. Don't know why the other laptop use a bad activation window.