Constant crashes since patch a little while ago.

Patch installed, I could load my save, but decided to go for a new game.

 

Tried a custom race, ctd when universe was being made.

Tried terran, same thing.

 

Checked file integrity.

Same thing.

 

Anyone else getting this?

 

45,215 views 12 replies
Reply #1 Top

Try turning off Trails in the graphics menu. That fixed it for me.

Reply #2 Top

Same thing here.  Tried several races and galaxy sizes and it always crashes on generation.

 

I went to report it but the SD report tool doesn't generate a GalCiv III folder now.

 

Edit:  I downloaded the new version of the tool off the store page and that was the version that doesn't work.  I used the older one and it got the information.

Reply #3 Top

I'm also getting a bunch of crashes. I can't get through 1 turn without a crash.

Engine trails are disabled.

Reply #4 Top

Thanks for posting your issue, save and dump files would help greatly. For sending save, dump, debug.err files. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe


Here is the location for dmp files:

"C:\ProgramData\Stardock\Galactic Civilizations III"


Reply #5 Top

Ticket #DJU-727-46276

Reply #6 Top

Try the following:

 

1. Disable cloud saves: http://screencast.com/t/lSyZWnwMTgiI

2. Rename your "..\Documents\My Games\GalCiv3" directory to GakCiv3.old

3. Restart the game and see if you have the issue.

 

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Reply #7 Top

Fixed! thanks!

I already had cloud saving off (altho I guess that's another copy of that directory).

 

Was that an issue with previously saved ships or something ?

 

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Reply #8 Top

Worked for me as well.  Thanks.

Reply #9 Top

Didn't see updated posts. Will try new suggestions.

Reply #11 Top

I'm having issues with CTD on map generation still. Using my own custom race that was previously working under .975. Game doesn't crash if I rename/delete the GalCiv3 folder, but then I have no custom races... so when I copy the race folder back into my mods dir, the game will crash again. Was there a file structure change that wasn't documented or something else that is causing crashes?

edit: it's something to do with the custom tech tree I have, which is based off the terran tree... changed a couple things and now it doesn't CTD on map generation, instead it CTD's when I click on the research button.

Reply #12 Top

Obviously, if you "copy stuff back" then that's the problem.