NullReferenceException multiple errors received

Have gotten this error a couple of games when clicking on things to try and turn buildings on and off, a slow process, but I know they're working on that.  Anyway, found the error inn a log file.  Here is a paste of one of them.

 

NullReferenceException: Object reference not set to an instance of an object
  at HUDInfoBuilder.buildToggleOffInfo () [0x00000] in <filename unknown>:0

  at HUDInfoBuilder.guiGetObjectCostInfo () [0x00000] in <filename unknown>:0

  at HUDInfoBuilder.buildGameMouseover () [0x00000] in <filename unknown>:0

  at HUDListener.UpdateUI () [0x00000] in <filename unknown>:0

  at HUDListener.Update () [0x00000] in <filename unknown>:0

13,852 views 4 replies
Reply #1 Top

Thanks for posting this! I'll look into it on Monday.

Are you playing the campaign? Single player? Are you mousing over your own buildings or someone elses? 

Any details you provide will help me fix it and get it to you faster.

-Scott-

Reply #2 Top

Single player quick play, although I think the previous time was campaign.  The last one happened while trying to click on my own buildings to toggle them on/off I think.  The affect was that I couldn't do certain things in the UI.  I couldn't affect my buildings for a few minutes, but I could participate in an auction that came up.  There was a bunch of red text with the nullreference error that were in big letters down the middle of the screen.  Once the errors disappeared, I could continue playing.

This has to be a difficult way to accept troubleshooting for you.  Would you rather we used the Stardock ticket system, or is this forum acceptable for now?

 

Reply #3 Top

Stardock ticket system is the best bet. Please go through that.

Thank you!