Getting your OTC Steam keys

First, please check your Stardock account here: http://download.stardock.com

Your key should be there, but if it isn't, please give it a bit as we're processing a lot of them. :)

Also, if you checked out as a guest please get your key here: https://www.stardock.com/support/productkeyretrieval

 

 

 

23,826 views 5 replies
Reply #1 Top

We're still waiting on our three Gift Edition keys. It's been up on steam over an hour, any ETA on when the process will complete?

Reply #2 Top

If you are referring to the gift edition key for the Founder's Elite and the coupon codes, then those were discontinued when the Founder's program ended.

https://www.offworldgame.com/game/faq

 

Reply #3 Top

So we paid a total of $60 for three copies of the game back in May that were never delivered? They still show as "Coming Soon" on the stardock downloads section, we have NEVER been sent a key or copy of the game from them.

Screenshot of stardock account page:

http://i.imgur.com/iwps63b.png

We were really looking forward to being able to play this evening, or at least this weekend.

Edit: Just dug out my email from July, and it claims "The Gift Edition is functionally identical to all other editions of the game; it just doesn't come with any of the other Founder bonuses like the game almanac or soundtrack."

It did not say anywhere that they were going to expire at some point.

Reply #4 Top

Quoting raculot, reply 1

We're still waiting on our three Gift Edition keys. It's been up on steam over an hour, any ETA on when the process will complete?

There is an issue we need to work out with some gift edition keys.  It will be worked out soon and information posted.

Sorry for the delay.

Reply #5 Top

Making us wait?  Who are you, Valve?

 

We'll be patient as long as you can take a little bit of "steam venting" in the forums.