With screen magnification at 150% Start8 Configuration App will not fit on screen

Your configuration app ui can't be resized, and so I can never see the button that triggers checking for an update.

thanks. fyi: your web-site requires I set its display percentage to 75% in order to fit on screen in Chrome.

2,135 views 3 replies
Reply #1 Top

Generally speaking if it does not fit then you have your screen magnification too high and must have a very low resolution screen.  I am guessing you are visually impaired which is why you use such a large scaling factor?

The start8 configuration dialog is not very large so I imagine other dialogs also do not fit on screen.  Unfortunately it would be a considerable amount of work to make it scalable and this cannot be justified based on the extra sales it would generate as I think you are the first person to report a problem like this.

Start8 will automatically check for updates though, so you do not need to access that button and the popups which appear when there is an update will appear in the middle of your screen.

Reply #2 Top

Thanks for your response. I have a fairly high-res screen (32 inches diagonally, 1368, 768), and I am not that visually impaired.

As a professional Win software developer, I don't buy the argument that it's too difficult to make any Window you create re-sizable.

You can enable the 'SizeGripStyle Window attribute, for one thing. Many Win native UI's shown modally, like FileOpen dialogs, are run-time re-sizable. Of course getting the internal Controls and decorations inside the Window looking right as you re-size: another story (in .NET WPF easy, in .NET Win Forms more work).

 

 

 

 

 

 

Reply #3 Top

Quoting therealunclesally, reply 2

Thanks for your response. I have a fairly high-res screen (32 inches diagonally, 1368, 768), and I am not that visually impaired.

As a professional Win software developer, I don't buy the argument that it's too difficult to make any Window you create re-sizable.

You can enable the 'SizeGripStyle Window attribute, for one thing. Many Win native UI's shown modally, like FileOpen dialogs, are run-time re-sizable. Of course getting the internal Controls and decorations inside the Window looking right as you re-size: another story (in .NET WPF easy, in .NET Win Forms more work).

That's a very low dpi screen (49 dpi in fact).  32" monitors would typically be 2560x1600 or higher.  That sounds like it is a low end TV being used as a monitor.

At 150% scaling that resolution is an effective 912x512 and that's way outside our minimum specification and I imagine the OS would have warned you about dialogs not fitting when you selected it.

As you say making the window sizable is easy (though it is not .net), making the controls reposition is less so.  That's additional development work & a lot more QA for an issue that can only happen if you run at a resolution lower than our minimum specification.  The config UI dialogs are carefully laid out and the dialogs are the smallest we felt was reasonable.