Support For Modern Mobile Graphics Chipsets

from GalCiv3 Forums

I downloaded Beta last night and shocked that it didnt work on i5  mobile processor within radeon mobile chipset. 8C   I bought the mobile Pc 6 months ago, many modern 2d/3d (except crysis etc) game worked on low settings but an 5x strategy game doesnt work. Also there is not any configuration program either. Could you try that this game will not work only desktop Pc before full release??? X|  At least i am happy that i didnt buy full founder edition if this is not fixed  :grin:

support
6,666 views 4 replies
Reply #1 from GalCiv3 Forums Top

They are woking on it.

for now use CCC on power saving mode for the program wile in switchable graphix

Galactic Civilizations III
Reply #3 from GalCiv3 Forums Top

switching works on mine - however Performance is horrible on the Nvidia Chipset ( which supposed to be the high Performance Card )

dunno if this is just Driver related ,i started testing Gal Civ 3 with Alpha Build 3.1 and Driver Version 337.xx on my Laptop

here is my Debug File ( sorry if i missed a better Way to post it ^^ )

Debug Message:  Version 0.40, last updated on: 08-01-2014 20:22
Debug Message:  Activation successful.
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Command Line:
DebugMessage:  Particle Engine Created.
Debug Message:  Adding DXSAS clean up function
Debug Message:  Initializing device
Debug Message:  Creating renderer
Debug Message:  Initializing Direct3D 11 Renderer
Debug Message:  Creating animation core
Debug Message:  Creating animation core
Debug Message:  Enumerating device settings
Debug Message:  CD3D11RendererSettings::Enumerate: Preferred adapteris 0
Debug Message:  CD3D11RendererSettings::Enumerate: Creating DXGI 1.1 factory
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating adapters
Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 0
Debug Message:  CD3D11RendererSettings::Enumerate: 41 display modes found for adapter 0, output 0
Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 1
Debug Message:  Preferred Adapter Description:
Debug Message:  Description: NVIDIA GeForce GT 750M  
Debug Message:  Choosing initial renderer settings
Debug Message:  Setting resolution to 1680 x 1050
Debug Message:  Initializing Renderer APIs
Debug Message:  (CD3D11Renderer) Initializing driver
Debug Message:  CreateDeviceAndSwapChain
Debug Message:  DirectX Feature Level: DirectX 11.0
Debug Message:  Device SUPPORTS compute shaders
Debug Message:  Initializing 2d screen space effect
Debug Message:  Device is now ready
Debug Message:  Registering text renderer icons
Debug Message:  Shell initialization complete
Debug Message:  CGalCiv3Shell::RequestInitializationState from: Invalid to: Uninitialized
Debug Message:  Running DXAtlas Generator Program: DXAtlasWin.exe /W 4096 /H 4096 /OUTPUTDIR "C:\ProgramData\Stardock\Galactic Civilizations III\Screens" /SCREENPATH "D:\Programme\Steam\steamapps\common\Galactic Civilizations III\screens" /USERDATAPATH "C:\Users\Iorvar\Documents\My Games\GalCiv3"
Debug Message:  Loading texture atlas
Debug Message:  No files found matching mask C:\ProgramData\Stardock\Galactic Civilizations III\Screens\*.dxatlas
Debug Message:  ***** Initializing Game *****
Debug Message:  Job System Info
Debug Message:  NumberOfProcessCores: 2
Debug Message:  NumberOfSystemCores: 2
Debug Message:  Timer Frequency is 0 252aec
Debug Message:  CGalCiv3Shell::RequestInitializationState from: Uninitialized to: Initialized
Debug Message:  Initializing sound card
Debug Message:  Loading mods
Debug Message:  Creating anchor win
Debug Message:  Create popup manager
Debug Message:  No files found matching mask Sfx\GC3_SFX_Bank_mssbnk_files\*.wav
Debug Message:  No files found matching mask Sfx\GC3_SFX_Bank_mssbnk_files\SourceFiles\*.wav
Debug Message:  No files found matching mask Sfx\GC3_SFX_Bank_mssbnk_files\*.msscmp
Debug Message:  No files found matching mask Sfx\GC3_SFX_Bank_mssbnk_files\SourceFiles\*.msscmp
Debug Message:  No files found matching mask Music\*.ogg
Debug Message:  No files found matching mask Temp\Sfx\*.wav
Debug Message:  No files found matching mask Temp\Sfx\*.msscmp
Debug Message:  No files found matching mask Temp\Music\*.mp3
Debug Message:  No files found matching mask Temp\Music\*.ogg
Debug Message:  No files found matching mask C:\Users\Iorvar\Documents\My Games\GalCiv3\Mods\Sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Iorvar\Documents\My Games\GalCiv3\Mods\Sfx\*.msscmp
Debug Message:  No files found matching mask C:\Users\Iorvar\Documents\My Games\GalCiv3\Mods\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Iorvar\Documents\My Games\GalCiv3\Mods\Music\*.ogg
Debug Message:  Initializing bink
Debug Message:  CTurnSystem::RequestTurnState from: Invalid to: Uninitialized on tick 0
Debug Message:  Game XML has been changed: No
Debug Message:  CGalCiv3Shell::RequestInitializationState from: Initialized to: LoadingContinentTextures
Debug Message:  Running DXAtlas Generator Program: DXAtlasWin.exe /W 4096 /H 4096 /OUTPUTDIR "D:\Programme\Steam\steamapps\common\Galactic Civilizations III\Gfx\planets\generic_heightmaps" /SCREENPATH "D:\Programme\Steam\steamapps\common\Galactic Civilizations III\Gfx\planets\generic_heightmaps" /USERDATAPATH "C:\Users\Iorvar\Documents\My Games\GalCiv3"
Debug Message:  Running DXAtlas Generator Program: DXAtlasWin.exe /W 4096 /H 4096 /OUTPUTDIR "D:\Programme\Steam\steamapps\common\Galactic Civilizations III\Gfx\planets\custom_heightmaps" /SCREENPATH "D:\Programme\Steam\steamapps\common\Galactic Civilizations III\Gfx\planets\custom_heightmaps" /USERDATAPATH "C:\Users\Iorvar\Documents\My Games\GalCiv3"
Debug Message:  Creating initial screens
Debug Message:  Create setup screens.
Debug Message:  Creating remaining screens
Debug Message:  Set mouse
Debug Message:  Set update timer
DebugMessage:  *********DXDiag info follows.*********
System Info
Time: 8/16/2014, 19:02:48
DirectX Version: DirectX 11
Machine Name: GREYWOLF
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Languages: German (Regional Setting: German)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GE70 2OC\2OD\2OE
BIOS: E1757IMS.611                 Ver: 08.00.10
Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Physical Memory: 8192MB RAM
Page File: 5623MB used, 10599MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip Type: Intel(R) HD Graphics Family
DAC Type: Internal
Key Device: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_10E71462&REV_06
Display Memory: 4040 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Max Resolution:
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver Version: 10.18.0010.3412
Driver Date: 1/25/2014 02:22:46
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Lautsprecher (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_146210E7&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6914
Driver Date: 5/21/2013 22:50:42
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


DebugMessage:  *********END dxdiag info.*********
Debug Message:  Popup Manager Update: Unhiding FullScreenBink
Debug Message:  CInitializationGfxListener::OnInitializationGfxEventLoadContinentsTextureTail
Debug Message:  CInitializationListener::OnInitializationEventSetContinentsPerPixelDataTail
Debug Message:  CGalCiv3Shell::RequestInitializationState from: LoadingContinentTextures to: CreatingContinentData
Debug Message:  CInitializationGfxListener::OnInitializationGfxEventCreatingContinentsTail
Debug Message:  CInitializationListener::OnInitializationEventSetContinentsDataTail
Debug Message:  CGalCiv3Shell::RequestInitializationState from: CreatingContinentData to: DoneCreatingContinentData
Debug Message:  Popup Manager Update: Unhiding AlphaMessageWnd
Debug Message:  Popup Manager Update: Unhiding TitleWnd
Debug Message:  Popup Manager Update: Unhiding SaveLoadWnd
Debug Message:  Popup Manager Update: Unhiding TitleWnd
Debug Message:  Popup Manager Update: Unhiding OptionsWnd
Debug Message:  Popup Manager Update: Unhiding TitleWnd
Debug Message:  Popup Manager Update: Unhiding SaveLoadWnd
Debug Message:  LOADING GAME: C:\Users\Iorvar\Documents\My Games\GalCiv3\Saves\\Auto Save.GC3Sav
Debug Message:  Attempting to allocate memory of size: 53477376 bytes
Debug Message:  Allocation successful
Debug Message:  CTurnSystem::RequestTurnState from: Invalid to: Uninitialized on tick 0
Debug Message:  CTurnSystem::RequestTurnState from: Uninitialized to: Uninitialized on tick 0
Debug Message:  Save Version: 41  BUILD_VERSION_STRING: 0.40
Debug Message:  Game Loaded.
Debug Message:  InitMapGfx Started...
Debug Message:  InitMapGfx finished.
Debug Message:  Building tech tree for node: IridiumEngineeringTech
Debug Message:  Building tech tree for node: IridiumColonizationTech
Debug Message:  Building tech tree for node: IridiumWarfareTech
Debug Message:  Building tech tree for node: IridiumEconomicsTech
Debug Message:  Send MainMapGfxEventTypeLoadingQueueTail
Debug Message:  OnMainGameWndInitialize Handled
Debug Message:  OnLoadingQueueTail
Debug Message:  OnInitializationComplete
Debug Message:  OnInitialized
Debug Message:  CTurnSystem::RequestTurnState from: Uninitialized to: Initialized on tick 0
Debug Message:  CTurnSystem::RequestTurnState from: Initialized to: StartingAI on tick 0
Debug Message:  Start AI Process
Debug Message:  CTurnSystem::RequestTurnState from: StartingAI to: MovePhase on tick 1
Debug Message:  OnQueueItem shipyardID: 1522 shipDesignID: 1541 rush 0
Debug Message:  GetNextQueueItemID m_queueItemUniqueID: 9
Debug Message:  Popup Manager Update: Unhiding PlanetWnd
Debug Message:  Popup Manager Update: Unhiding GameMenuWnd
Debug Message:  Popup Manager Update: Unhiding OptionsWnd
Debug Message:  Popup Manager Update: Unhiding MessageBoxWnd
Debug Message:  Popup Manager Update: Unhiding GameMenuWnd
Debug Message:  Popup Manager Update: Unhiding OptionsWnd
Debug Message:  Popup Manager Update: Unhiding ShipDesignManagerWnd
Debug Message:  Popup Manager Update: Unhiding GameMenuWnd
DebugMessage:  WM_CLOSE message received.
Debug Message:  MWin Strip Engine: Max used verts was 287 verts
Debug Message:  MWin Strip Engine: Max used verts was 287 verts
Debug Message:  Fleet Destroyed. [ID 1514]
Debug Message:  CModifier::OnDestroyed modifierObjectID 1552
Debug Message:  Fleet Destroyed. [ID 1517]
Debug Message:  Fleet Destroyed. [ID 1521]
Debug Message:  Fleet Destroyed. [ID 1529]
Debug Message:  Fleet Destroyed. [ID 1545]
Debug Message:  Fleet Destroyed. [ID 1608]
Debug Message:  Planet Destroyed. [ID 1382]
Debug Message:  Improvement Destroyed. [ID 1553]
Debug Message:  Improvement Destroyed. [ID 1594]
Debug Message:  Improvement Destroyed. [ID 1385]
Debug Message:  Improvement Destroyed. [ID 1605]
Debug Message:  Improvement Destroyed. [ID 1574]
Debug Message:  Improvement Destroyed. [ID 1591]
Debug Message:  Planet Destroyed. [ID 1383]
Debug Message:  Planet Destroyed. [ID 1386]
Debug Message:  Planet Destroyed. [ID 1387]
Debug Message:  Planet Destroyed. [ID 1396]
Debug Message:  Improvement Destroyed. [ID 1593]
Debug Message:  Improvement Destroyed. [ID 1595]
Debug Message:  Improvement Destroyed. [ID 1575]
Debug Message:  Improvement Destroyed. [ID 1399]
Debug Message:  Improvement Destroyed. [ID 1526]
Debug Message:  Improvement Destroyed. [ID 1554]
Debug Message:  Improvement Destroyed. [ID 1548]
Debug Message:  Improvement Destroyed. [ID 1543]
Debug Message:  Planet Destroyed. [ID 1397]
Debug Message:  Improvement Destroyed. [ID 1530]
Debug Message:  Improvement Destroyed. [ID 1525]
Debug Message:  Improvement Destroyed. [ID 1606]
Debug Message:  Improvement Destroyed. [ID 1576]
Debug Message:  Planet Destroyed. [ID 1400]
Debug Message:  Planet Destroyed. [ID 1401]
Debug Message:  Planet Destroyed. [ID 1402]
Debug Message:  Planet Destroyed. [ID 1406]
Debug Message:  Planet Destroyed. [ID 1408]
Debug Message:  Planet Destroyed. [ID 1409]
Debug Message:  Planet Destroyed. [ID 1411]
Debug Message:  Planet Destroyed. [ID 1412]
Debug Message:  Planet Destroyed. [ID 1418]
Debug Message:  Planet Destroyed. [ID 1427]
Debug Message:  Planet Destroyed. [ID 1428]
Debug Message:  Planet Destroyed. [ID 1429]
Debug Message:  Planet Destroyed. [ID 1430]
Debug Message:  Improvement Destroyed. [ID 1578]
Debug Message:  Planet Destroyed. [ID 1431]
Debug Message:  Planet Destroyed. [ID 1432]
Debug Message:  Planet Destroyed. [ID 1434]
Debug Message:  Planet Destroyed. [ID 1439]
Debug Message:  Planet Destroyed. [ID 1440]
Debug Message:  Improvement Destroyed. [ID 1532]
Debug Message:  Improvement Destroyed. [ID 1592]
Debug Message:  Improvement Destroyed. [ID 1604]
Debug Message:  Improvement Destroyed. [ID 1571]
Debug Message:  Planet Destroyed. [ID 1442]
Debug Message:  CModifier::OnDestroyed modifierObjectID 1534
Debug Message:  CModifier::OnDestroyed modifierObjectID 1535
Debug Message:  Planet Destroyed. [ID 1443]
Debug Message:  Planet Destroyed. [ID 1444]
Debug Message:  Planet Destroyed. [ID 1446]
Debug Message:  Planet Destroyed. [ID 1451]
Debug Message:  Planet Destroyed. [ID 1459]
Debug Message:  Planet Destroyed. [ID 1462]
Debug Message:  Planet Destroyed. [ID 1463]
Debug Message:  Planet Destroyed. [ID 1464]
Debug Message:  Planet Destroyed. [ID 1465]
Debug Message:  Planet Destroyed. [ID 1467]
Debug Message:  Planet Destroyed. [ID 1469]
Debug Message:  Planet Destroyed. [ID 1472]
Debug Message:  StellarObject Destroyed. [ID 1381]
Debug Message:  StellarObject Destroyed. [ID 1395]
Debug Message:  StellarObject Destroyed. [ID 1405]
Debug Message:  StellarObject Destroyed. [ID 1407]
Debug Message:  StellarObject Destroyed. [ID 1410]
Debug Message:  StellarObject Destroyed. [ID 1415]
Debug Message:  StellarObject Destroyed. [ID 1417]
Debug Message:  StellarObject Destroyed. [ID 1423]
Debug Message:  StellarObject Destroyed. [ID 1426]
Debug Message:  StellarObject Destroyed. [ID 1433]
Debug Message:  StellarObject Destroyed. [ID 1438]
Debug Message:  StellarObject Destroyed. [ID 1441]
Debug Message:  StellarObject Destroyed. [ID 1445]
Debug Message:  StellarObject Destroyed. [ID 1447]
Debug Message:  StellarObject Destroyed. [ID 1450]
Debug Message:  StellarObject Destroyed. [ID 1456]
Debug Message:  StellarObject Destroyed. [ID 1458]
Debug Message:  StellarObject Destroyed. [ID 1460]
Debug Message:  StellarObject Destroyed. [ID 1461]
Debug Message:  StellarObject Destroyed. [ID 1466]
Debug Message:  StellarObject Destroyed. [ID 1468]
Debug Message:  StellarObject Destroyed. [ID 1473]
Debug Message:  StellarObject Destroyed. [ID 1477]
Debug Message:  StellarObject Destroyed. [ID 1480]
Debug Message:  Starbase Destroyed. [ID 1589]
Debug Message:  Shipyard Destroyed. [ID 1515]
Debug Message:  Shipyard Destroyed. [ID 1522]
Debug Message:  Shipyard Destroyed. [ID 1527]
Debug Message:  Shipyard Destroyed. [ID 1587]
DebugMessage:  GameUninitialize end
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: GizmoGraphic  Pointer: 000000005169FFA0  Type: GizmoGraphic  Refs: 13
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: ShipGraphic  Pointer: 00000000508DECE0  Type: ShipGraphic  Refs: 188
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: FleetNode  Pointer: 00000000508FF4D0  Type: ShipGraphic  Refs: 1
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: ShipGraphic  Pointer: 00000000508FEC00  Type: ShipGraphic  Refs: 36
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: ShipGraphic  Pointer: 0000000050907900  Type: ShipGraphic  Refs: 13
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: ShipGraphic  Pointer: 00000000508FBFF0  Type: ShipGraphic  Refs: 17
Debug Message:  WARNING: Scene Node Utility (Node not returned to pool) : Node Name: ShipGraphic  Pointer: 00000000508F93E0  Type: ShipGraphic  Refs: 20
Debug Message:  SDF Mesh leaked in CSDFModelCore::Shutdown. 3 refs
Debug Message:  SDF Mesh leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh Section leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh Section leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh Section leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh Section leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  SDF Mesh Section leaked in CSDFModelCore::Shutdown. 1 refs
Debug Message:  Technique BindTechnique_MeshVertexPosNormTanBinUV leaked pass #0   Refs: 1
DebugMessage:  Main Shell terminating normally

 

 

Reply #4 from GalCiv3 Forums Top

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe