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Can't Name Star

August 14, 2014 12:10 PM from

I bought the Founder's Elite Edition on Steam a few weeks ago. I tried to name a star two days ago but all I got was this message:

"We couldn't find a registration for Galactic Civilizations III Elite Edition on your account. Please check that you have logged in with the correct account credentials."

I tried again today, but I got the same message. I know that it will no longer be possible to name a star pretty soon, but I haven't been able to do so because of this problem.

support

6,322 views 4 replies

Reply #1 August 14, 2014 12:14 PM from

GalCiv3 Forums Top

Did you install and run the game yet?

Reply #2 August 14, 2014 2:42 PM from

GalCiv3 Forums Top

Yes, I have.

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Reply #3 August 14, 2014 2:47 PM from

GalCiv3 Forums Top

I'd recommend writing to support. I only see a Founder's edition on your account.

Be sure to include as much info as you can and they will help.

https://esupport.stardock.com/index.php?/Tickets/Submit

Reply #4 August 14, 2014 3:20 PM from

GalCiv3 Forums Top

Alright, I will. Thanks!

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