I also am a long time subscriber/owner to Stardocks software/games. Just recently after updating to the latest 2.13 version of Fences I can no longer use Fences on my 3 computers that I use (Personal Desktop, Laptop and Work Laptop), although not a huge issue to purchase maybe an additional license for use on my work laptop. It just feels sudden without notice that I can't use Fences currently on my desktop and it won't activate to restore my icons and arrangements.

Look forward to seeing what your able to do for the good people that support Stardock. After reading through the posts, I hope you have something soon so I can resume using your awesome product Start8 and Fences.

This is becoming a real joke and pain in the butt , 1st one PC has the  subscription issue with fences , I commented on this forum but also contacted support .

Support was kind enough to issue a second license for fences to fix the problem

BUT today I start both my PCs and now the second PC is having the problem even though I now have a Object Dock subscription and a second fences Licence ????

Come on Star dock WTF is going on?

This is getting very frustrating

thanks David

Oh my god.. Yes i feel the pain.. Once i got my laptop back from the RMA i also had the pains of upgrading from 8 to 8.1 then adding my pro key. and just to find out fences wont work.. so disappointing and  time consuming.. 

OH and another thought lol

ALL Stardock games are on STEAM and ALL the STEAM games can be installed on multiple machines , they just cant be played at the same time ,

So why is Object desktop software any different ?

I currently have STEAM on 2 AIO PCs , 2 laptops and a Surface Pro2 without a problem with STEAM or any of the games including the Stardock games

Jim...it's well taken, but absolutely futile.

They don't want to accept what 

Here's an idea: If you're having problems with Fences, try getting some help from Support...or just be patient until THIS WEEK frogboy changes the policy and gets the necessary changes in motion.

The better address for Support is: https://esupport.stardock.com/index.php?/Tickets/Submit

They're just to happy with their rants, threats, 'entitlement', and demands for instant gratification to yield to anything as banal as logic, patience and a decision by SDs owner. After all, what does he know and what weight could his decisions possibly have? 

Hey guys, who did you email when you had this problem? I only used fences on one computer and with this upgrade, it says it is unable to activate it because of an association with another computer. 

What a way to anger all their customers! Surely the software developer should be sacked??

James

It's not a problem with patience, it's a problem with comprehension

Thanks, Spencer, Brad, etc.  

I work from home and have several computers that use depending on the situation; I don't mind having to spend a little more money; however, I don't really want to have to deal with multiple accounts, licenses, etc. just to keep things straight.  Additionally, I'm constantly wiping machines and it is very nice to use the Object Desktop manager to install and use my email/password to activate.  What happens when I wipe and reinstall?  How does the activation count handle this?  Am I going to have to remember to somehow uninstall/deactivate each product before I move forward?  Here is another scenario, that is very common, I typically take the hard drive out, set it on the shelf (just in case), install a new HD to rebuild from scratch.  HD's are a moving part and every once and a while when I am in reset mode, it makes sense to replace the moving part(s).  Again, same issue, if I forget to uninstall/deactivate (which I'm not even sure at this point as to how to do this); and doing this on other software that has this same limitation is a PITA.  Having to remember this on yet another piece of software; and I'm assuming that this will eventually carry over to all of the Object Desktop products... is going to just create even more of a problem for me.  The Multiplicity license is what I'm looking for.  I have my account, I have a reasonable number of machines.. yes, it's more than two... I should be able to use my Object Desktop account to install the product on the machines that I use.  As someone else pointed out, if there is a way to purchase (at a reasonable increase) a license that handles this; sign me up.  I just want to be able to activate using my account information... not having to uninstall, deactivate, keep track of keys, etc. just to be productive.  To me, it seems that there should be a reasonable way to identify serious abuse in your activation scheme.  I understand the issues you raise; but most of us in this forum and who are replying to this thread are probably people who fall into the category of 1, 2, 5 maybe even 10 ***personal computers***.  I have a small tablet device, larger tablet device, main desktop and two other desktops "connected" together using multiplicity, a "craptop" (for some testing the least available hardware scenarios) and a television computer.  Obviously I can only be using any particular computer at any given time; however, when that occurs can change at a moments notice.  So may I suggest a "household" license at a reasonable increase in yearly Object Desktop subscription?  This is how I, as a long time user of the products, have been using the product (again, I can't hide this fact, it's all tied to my account.. so this should come as no secret). 

I've never been contacted in all the years I've used the product and, to me, it seems that I'm using it in a "reasonable manner".  Additionally, because I use the product on the laptop(s) I use to public presentations (I'm a Microsoft MVP); I'm sure that I've sold several licenses of either Object Desktop, Start8, ModernMix and/or Fences since the release of Windows 8.   I can't tell you how often people complain to me, of which I have to respond, I don't work for Microsoft, I just talk to developers how to do things using their products; to which I then follow up with "to fix your problems, use this..."

Please don't take anything I'm saying in the negative; I love your products.  All I'm asking is please don't make things more difficult for me.  I just want to be able to use my singular account to solve my problems... as I've always been able to do until now.  Please consider this in your move to address the licensing issues that others have mentioned.

Thanks.

I've been a user of your fences and start8 products for quite a while now and have had no issues installing the products I've purchased on all my PCs (2 desktops, 2 laptops).  With this recent policy change, I assure you I will not be purchasing anymore Stardock products.  This is just nickel and diming, nothing more.  You guys make great products, but value in a product is a major draw for me.  Your companies greed has reassured me that I shouldn't spend another penny on any of your products.

AND IF YOU STILL MISSED IT.....