Bought GalCiv 2 Ultimate today on steam - Invalid Serial

So I purchased Galactic Civilizations 2 Ultimate Edition on steam today for 5 dollars, it shows up as the ultimate edition.

 

When I start the game it shows me a serial and I copy it and when the game asks for it, it says invalid serial.

 

What do?

16,013 views 6 replies
Reply #1 Top

My dad and I both are in the same boat, GC2 Ultimate Edition off Steam today, neither of our keys work to activate.  I even waited 6 hours to make sure there wasn't some silly synchronization issue with the keys.

 

Hopefully this will get looked at in the morning when staff gets to work.

Reply #2 Top

As a side note if I go to the game directory and use the run application I can start the game but I do not consider this a fix.

Reply #4 Top

Am I getting all the same content if I launch the expansions from steamapps? Hope this is fixed. If I end up unhappy with $5 purchase, why pay $99 to the same company later?

Reply #5 Top

Am in the same boat. I have emailed support, ticket number  QRL-576-55711, but as of yet I havn't received a reply.

Hope we can get this worked out so we can all enjoy our purchase fully.

Reply #6 Top

Please note we do not work on the weekends. If you've sent a ticket in you should be seeing a reply soon.

Regarding GC2:UE:

There was a glitch in the system, now resolved.

Please try again and let me know if you continue to have any issues.

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