Game screen doesn't fit monitor

from GalCiv3 Forums

Just got the game and the problem I am having is that the bottom third and the right hand third of the screen are off the screen.  Also, when anything I click on seems to be about an inch or 2 the the bottom right of the mouse cursor.

By clicking around on the right hand side of the screen I was able to bring up the options menu and changed the resolution to my native screen resolution which is 1768x992, I then restarted the game, but I didn't notice any difference.

Any help on this issue would be appreciated, because as of now the title screen is as far as I can realistically go.

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6,857 views 5 replies
Reply #1 from GalCiv3 Forums Top

Interesting, could you please send me your debug and dxdiag files. That way I can get more information to dive into this issue, thanks!

Reply #2 from GalCiv3 Forums Top

That sounds like an overscan problem.

Usually that's when the refresh rate is nto set properly to 60Hz

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Reply #3 from GalCiv3 Forums Top

Thanks for the replies.

I didn't see a way to attach files here in the forums so I just submitted a ticket to Stardock support with the dxdiag and debug files attached.

As far as overscan problems go, I don't know how to check on that, but I do use a TV for my main screen, and it's refresh rate is 30Hz. Not sure if that could be the cause of the problem.

Reply #4 from GalCiv3 Forums Top

Quoting nrcrane, reply 3

As far as overscan problems go, I don't know how to check on that, but I do use a TV for my main screen, and it's refresh rate is 30Hz. Not sure if that could be the cause of the problem.

I suspect it does as most computer monitors these days have a refresh rate of 60 Hz. You might be able to change the rate from within your video card's control software.

Reply #5 from GalCiv3 Forums Top

Ok, so I pulled out my old monitor that does have 60Hz refresh rate and it works fine on that. I haven't encountered this problem on any other game. I understand that this is still Alpha, but is this something should should get fixed in a patch or is there something I can do on my end to get the game to work with a 30Hz screen?