[ Tiles 1.10 ] Tiles crashes at launch

Windows notify that Stardock Tiles has crashed

Hello there !

I used to have issues with Tiles configurations that crashed all the time. So I decided to update the software, and now it's worse.
Each time I try to launch Tiles, it crashes as Windows notifies it :
[ Signature ] (Translated from french)
Event problem name : BEX64
Application name : Tiles64.exe
Application version : 1.1.0.0
Default module name : StackHash_1dc2
Exception code : c0000005
...

I tried to open both Tiles.exe or Tiles64.exe, even as administrator, they all crash not even a second after. It seems to be one incompatibility with something in my system. Or maybe a configuration/preference file that is not removed while uninstalling ?
I am using Windows 7 Home up-to-date, running with WindowBlinds and Fences.

That's a shame because I really use it all the time, it is a great software. :)
Thanks in advance for your help.

4,189 views 2 replies
Reply #1 Top

Well... it still doesn't work for me.

Is there anything to do ? Should I send a mail to the support directly ?

Reply #2 Top

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send  the .zip file it creates on the desktop to [email protected]