Faulty Malwarebytes Update Caused Crashes

 

The update incorrectly identified Windows system files as being malware, and prevented these critical .exe and .dll files from running.

As you can imagine, this caused serious problems. That faulty update has been yanked and fixed, so you can allow your software to update.

A repair/fix tool was issued within hours.

 

Still, if anything has happened to you after an Antimalwarebytes update, here’s a link to the story:

http://www.techspot.com/news/52290-malwarebytes-update-disables-thousands-of-machines-fix-released.html

 

Here’s a link to the tool:

Anti-Malware FP Fix Tool here

 

"I want to offer my sincere apology to our millions of customers and free users," Kleczynski wrote on the company's blog. "More was expected of us, and we failed," he said, noting that the company is making immediate changes to prevent a repeat event, including additional layers to check the work of its researchers.

"I started this company because I thought everyone was entitled to malware-free computing. We acted overzealously in that mission and realize far superior procedures around updating are needed...My promise to you? Working day and night, we are commissioning several new resources to stop this from happening again."

 

Better late than never.

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Reply #1 Top

Yeah it actually deleted some files for Kitty and we wondered !?

Thanks for clearing that up for us as we wondered o_O What the fuk was goin on... :sun:

Reply #2 Top

Glad to be of help, Andy and Kitty. :)

Reply #3 Top

Wow

Reply #4 Top

Antimalwarebytes
End of quote
:typo:

Reply #5 Top

Quoting RedneckDude, reply 4

Antimalwarebytes
End of RedneckDude's quote

I disagree.

Reply #6 Top

very sad, it's a good bit of kit. Lets hope it never happens again :(

 

 

Reply #7 Top

Quoting DrJBHL, reply 5
Quoting RedneckDude, reply 4 Antimalwarebytes I disagree.
End of DrJBHL's quote

Malwarebytes

Reply #8 Top

Too good piece of software (usually) to skip Imo. :star:

Reply #9 Top

^ Absolutely correct. Anyone can err, and they've taken a good step in adding a review/supervisory layer... I'd only suggest they might have trial machines to update before putting them out to the public.

Always remember: "If at first you don't succeed, don't take up skydiving." ;)