Often people lack tact, but take heart Frogboy, the motivation for the comments/complaints/insane rantings comes from a desire perhaps as strong as yours to see the game grow in positive ways! That someone takes the time to write anything (good or bad) regarding a game you have produced it means they care.
You guys have an amazing product in Sins and I certainly would love to see the franchise continue to grow and SD to be successful well into the future. I assume based on some of your other comments you have looked at the suggestions thread for the next patch. I urge you to strongly consider the suggestions there, as most/all of them come from extensive experience in a multiplayer setting, which ultimately is the truest test for balance. People can find ways to use ships and abilities to their maximum (but perhaps not always intended) uses that the AI never could.
To your credit, SD does a wonderful job of updating their games, particularly SoaSE.