[1.20] Upgrade comp now I get lots of CTD's

CDT?

Ok I ment CTD crash to desktop

I know you have heard this a thousand times....but it's must be your drivers.

Video.

Sound.

Motherboard (BIOS)

Chipset Drivers

I'm using an AMD Phenom (Deneb) 4 core o/c 4.1GHz

8 GB RAM

Windows 7 64-Bit

ATI 7870 Video Card (using 12.11 Beta)

OB Realtek Sound ALC892 Codec

FE runs like a champ without any crashes or issues to report.

Yes I know and have done all of that

DebugMessage:  Version 1.12 last updated on: 01-13-2013 18:20

DebugMessage:  Entering WinMain

Debug Message:  Command Line:

DebugMessage:  *********DXDiag info follows.*********

System Info

Time: 1/20/2013, 14:03:09

DirectX Version: DirectX 11

Machine Name: PAUL-PC

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

Languages: English (Regional Setting: English)

System Manufacturer: To be filled by O.E.M.

System Model: To be filled by O.E.M.

BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10

Processor: AMD FX(tm)-8350 Eight-Core Processor            (8 CPUs), ~4.0GHz

Physical Memory: 8192MB RAM

Page File: 1455MB used, 18884MB available

Windows Dir: C:\Windows

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: NVIDIA GeForce 9600 GT

Manufacturer: NVIDIA

Chip Type: GeForce 9600 GT

DAC Type: Integrated RAMDAC

Key Device: Enum\PCI\VEN_10DE&DEV_0622&SUBSYS_076519F1&REV_A1

Display Memory: 4071 MB

Current Display Mode: 1920 x 1080 (32 bit) (59Hz)

Monitor Name: Acer H274HL

Monitor Max Resolution:

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver Version: 9.18.0013.1090

Driver Date: 12/29/2012 05:34:47

DirectX Acceleration Enabled: Yes

Sound info

Sound device 1:

Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: RTKVHD64.sys

Provider: Realtek Semiconductor Corp.

Driver Version: 6.00.0001.6662

Driver Date: 6/19/2012 16:54:20

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

Sound device 1:

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: RTKVHD64.sys

Provider: Realtek Semiconductor Corp.

Driver Version: 6.00.0001.6662

Driver Date: 6/19/2012 16:54:20

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

Sound device 1:

Description: Realtek Digital Output (Realtek High Definition Audio)

Default Sound Playback: No

Default Voice Playback: No

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003

Manufacturer ID: 1

Product ID: 100

Driver Name: RTKVHD64.sys

Provider: Realtek Semiconductor Corp.

Driver Version: 6.00.0001.6662

Driver Date: 6/19/2012 16:54:20

Type: WDM

Other Drivers:

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

I like your computer.

I'll get one of the devs to checkout your logs today and see if they can offer any insight.  In the meantime please try to update to 1.2 and see if any of the fixes included in it help.

Hi, I'm "one of the devs" .

Like Derek said, I would try updating to 1.2 before playing again to make sure your crashes aren't caused by something we've already addressed. However, if you update and still get the crashes, it would be the most helpful to get the dump files that are generated in addition to the debug.err files.  I looked through your debug files and only one of them showed something that would cause a crash, which I will look into.  But since this doesn't seem to be what was causing even most of your crashes, it would be helpful to get more info so we can solve the problem.

When your game crashes, before starting the game back up again, there should be a dump file generated in C:\ProgramData\Stardock\Elemental - Fallen Enchantress, or wherever you installed the game.  If you could send us that information instead of the debug.err (which should be included already), it'll give us more specific information.

I have updated to 1.2 and playing my 1st game so far everything is ok. In my save game I posted here there was a NPC that I would go to change the armor on it and it would crash at that spot. So far I have not had that in 1.2. Thanks for your help. I'll keep you posted if anything comes up.

cheers

Darn I spook to soon. Just happened. I looked in the 'C:\ProgramData\Stardock\Elemental - Fallen Enchantress' folder but I did not see what to send you. I am going to zip the hole thing up so you can have a look.

http://dl.dropbox.com/u/15383583/120debug.01.rar

hope this helps cheers

Ms. Raa00 is out today (watching some crazy car iditarod in northern MI).  But I've sent her a link to check this out when she gets back.

You wouldn't happen to be in northern Europe would you?  We had some issues with the computer using commas instead of periods for decimal points that that caused a few issues and we have been stamping them out if we find them.  I don't know if that could be contributing to your issue or not.

I thought this game wasn't optimized for 64bit? Did you sneak in a fix while I wasn't looking?

I am in Canada. I completed my 1st game in v1.2 with only the one crash. I'll let you know how the next game turns out.

Hi all.

Well, I have to say that my game (since the new update 1.12) CTDs a lot... and I mean a lot.  It was running smoothly before the update.    Not sure what's changed. What should I post in here? DXDiag? Some crash log? Or should I post it someplace else? Or E-Mail it somewhere? Please advise.

Thank You,

Marc

I can't even get pass the load screen

DebugMessage: Version 1.20 last updated on: 12-16-2012 05:57
DebugMessage: Entering WinMain
Debug Message: Command Line:
DebugMessage: *********DXDiag info follows.*********
System Info
Time: 1/27/2013, 11:52:50
DirectX Version: DirectX 11
Machine Name: USER-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 04/23/12 20:50:10 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Physical Memory: 32768MB RAM
Page File: 4133MB used, 61324MB available
Windows Dir: C:\Windows

Display Info
Display device 1:
Device Name: \\.\DISPLAY19
Card Name: NVIDIA GeForce GTX 680
Manufacturer: NVIDIA
Chip Type: GeForce GTX 680
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_1180&SUBSYS_096910DE&REV_A1
Display Memory: 4042 MB
Current Display Mode: 1920 x 1080 (32 bit) (120Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.0013.1090
Driver Date: 12/29/2012 21:34:47
DirectX Acceleration Enabled: Yes

Sound info
Sound device 1:
Description: Speakers (SB Recon3D PCIe)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020015&REV_1009
Manufacturer ID: 1
Product ID: 100
Driver Name: cthda.sys
Provider: CREATIVE
Driver Version: 6.00.0101.0046
Driver Date: 11/1/2012 15:15:36
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: SPDIF-Out (SB Recon3D PCIe)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020015&REV_1009
Manufacturer ID: 1
Product ID: 100
Driver Name: cthda.sys
Provider: CREATIVE
Driver Version: 6.00.0101.0046
Driver Date: 11/1/2012 15:15:36
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Headset Earphone (ASTRO MixAmp Pro )
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_9886&PID_0002&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Microsoft
Driver Version: 6.01.7601.17514
Driver Date: 11/21/2010 14:23:47
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

DebugMessage: *********END dxdiag info.*********
DebugMessage: Using 2 samples for multisampling.
DebugMessage: Game Resolution: 1920 x 1080 (windowed mode)
DebugMessage: HAL (hardware vertex processing)NVIDIA GeForce GTX 680
DebugMessage: Presentation Interval: Immediate.
DebugMessage: Back Buffer Bit Depth: X8R8G8B8.
DebugMessage: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
DebugMessage: ** Checking Direct3D 9 Device Capabilities ************************************
DebugMessage: A full-color cursor is supported in hardware at high resolution modes.
DebugMessage: Bump mapping is supported.
Debug Message: Device is now ready
Debug Message: GFX-THREAD: DISABLED
DebugMessage: Border size reported as 6 by 28
DebugMessage: Shell initialization complete
DebugMessage: Elemental: Fallen Enchantress is activated.
DebugMessage: ***** Initializing Game *****
DebugMessage: Loaded font Arial-13
DebugMessage: Loaded font Trajan Pro_lu-16
DebugMessage: Loaded font Trajan Pro_lu-13
DebugMessage: Timer Frequency is 0 34094d
DebugMessage: Initializing sound card.
DebugMessage: initailizing bink
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Mods\Screens\*.dxpack
DebugMessage: Create anchor mwin
DebugMessage: Load texture atlas.
DebugMessage: InitializeWorld
DebugMessage: Loaded font Tahoma-13Bold
DebugMessage: Loaded font Trajan Pro-17Bold
DebugMessage: Loaded font Trajan Pro-21Bold
DebugMessage: Loaded font Tahoma-32Bold
Debug Message: Attempting to allocate memory of size: 53477376 bytes
Debug Message: Allocation successful
DebugMessage: Create popup manager.
DebugMessage: InitializeMWinStripEngine
DebugMessage: InitializeMWinDeferredTextRenderer
DebugMessage: Initialize effect system.
DebugMessage: InitializeSpellRepository
DebugMessage: InitializeTriggerManager
DebugMessage: InitializeMusicLayerGroupManager
DebugMessage: InitializeMultiplayerClient
DebugMessage: Loaded font Tahoma-16Bold
DebugMessage: Loaded font Trajan Pro-19Bold
DebugMessage: Loaded font Trajan Pro-16Bold
Debug Message: Total objects deleted: 1
Debug Message: Attempting to allocate memory of size: 53477376 bytes
Debug Message: Allocation successful
Debug Message: UnzipHelper attempting to read file with uncompressed size of 45802621
Debug Message: Total objects deleted: 0
DebugMessage: Begin LoadCoreXMLData3
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Items\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Race\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Stamps\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Tiles\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Tiles\Shadows\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\RaceTypes\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Effects\*.xml
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Quests\*.xml
DebugMessage: LoadCoreXMLData finished 3
Debug Message: MapManager registered 11 files on disk
Debug Message: MapManager registered 112 files on disk
Debug Message: MapManager registered 4 files on disk
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Maps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Maps\TacticalMaps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Mods\Data\Maps\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: No files found matching mask C:\Users\User\Documents\My Games\FallenEnchantress\Mods\Data\Maps\Tactical\*.xml
Debug Message: MapManager registered 0 files on disk
DebugMessage: LoadCoreXMLData finished
DebugMessage: Create setup screens.
DebugMessage: Loaded font Trajan Pro-24Bold
DebugMessage: Loaded font Tahoma-15Bold
DebugMessage: Loaded font Tahoma-16
DebugMessage: Loaded font Segoe UI Semibold-13Bold
DebugMessage: Loaded font Trajan Pro-32Bold
DebugMessage: Loaded font Tahoma-11Bold
DebugMessage: Loaded font Arial-11
DebugMessage: Loaded font Tahoma-19Bold
DebugMessage: Loaded font Segoe UI Semibold-17Bold
DebugMessage: Loaded font Segoe UI Semibold-16Bold
DebugMessage: Loaded font Segoe UI Semibold-11Bold
DebugMessage: Loaded font BankGothic Md BT-12
DebugMessage: No string tables in E:\StarDock\Stardock Games\FallenEnchantress\Data\English\*.tips
DebugMessage: Set mouse.
DebugMessage: Set update timer.

Edit forgot to add link for dump file

https://www.dropbox.com/s/tud6y2ee52s1xd2/FallenEnchantress1_20-2013-01-27T11-52-58_956.zip

@DarkSybarite

How did you get the zip file name with date and time? I use winrar does it do it or do I have to use something else?

cheers

Marc/Corgano, here's a forum post that explains the kind of information that's useful for fixing bugs, and where to find it and post it:  https://forums.elementalgame.com/415301

DarkSybarite, I don't see anything that stands out in your debug.err or your dump file, so I'd just try some general things to see if you can get past the loading screen.  Try renaming your Prefs.ini file in Documents\My Games\FallenEnchantress, and deleting your Data.zip in [your installed FE folder]/data (e.g. C:/Program Files(x86)/Steam/steamapps/common/Elemental Fallen Enchantress/data/Data.zip, or C:/Program Files(x86)/Stardock Games).  This should make sure there aren't any unsupported prefs or data hanging around from previous versions keeping the game from loading.  In case there's something wrong with the title screen or something, you can go into C:\ProgramData\Stardock\Elemental - Fallen Enchantress and delete the Screens folder, and that will regenerate with the local data as well.  I'd also try verifying your Steam install (if you downloaded from Steam).  Hopefully one of these things resolves the problem for you.

The zip file that DarkSybarite linked to is the zipped-up dump report that I was hoping your computer was generating on your crashes.  However, the folder you zipped up does look like the correct location, but they definitely aren't there :/.  

The debug.err from your 1.2 game does seem to crash in the same way one of your 1.12 games did.  Without the dump, I tried to guess what caused the problem and fixed what could have potentially been the problem, but I guess it wasn't .  Since your computer doesn't like saving dump files apparently, if you get a crash again, keep sending us the debug.err like you have been, and your most recent save as well, since it may be a late-game AI thing causing the crash.  And keep checking for a dump file just in case.

@Raa00 no luck  . Guess I will try re instilling. 

@MuLaFlaga that is how they are saved on my pc, I did not change the name.

I'd be interested in knowing how many players are getting CTD's with Nvidia cards vs ATI/RAEDON cards? Could be a pattern that something is wrong with Nvidia cards and this game.

Game #2 I was able to play through with out any problems. I did find the spider that did not have the correct pic. Now playing game #3.

[/URL]

cheers

Game #3 almost done then got a CTD. Here it is

http://dl.dropbox.com/u/15383583/debug.120.1.29.2013.rar

I did not get the dump again.

and the save game...

http://dl.dropbox.com/u/15383583/FallenEnchantress.120.1.29.2013.rar

cheers

Game #4 has desided to give me some trouble....

http://dl.dropbox.com/u/15383583/debug.210.1.30.2012.rar

http://dl.dropbox.com/u/15383583/debug.210.1.31.2012.rar

and my save game....

http://dl.dropbox.com/u/15383583/FallenEnchantress.120.1.31.2013.rar

cheers

con't game #4

http://dl.dropbox.com/u/15383583/debug.210.2.1.2012.rar

In the pic the icon for the building is not showing....

[/URL]

cheers