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IS Microsoft Surface the Zune of tablets?

IS Microsoft Surface the Zune of tablets?

I'm writing this with my brand-new Microsoft Surface.  The best way to describe it is that Surface is to tablets what the Zune was to music players. It's not terrible but the $500 device has nothing to recommend for it.

As a notebook device, it's certainly better than the iPad. It supports multiple users. It supports mice (and on-screen mouse cursors). In short, you could realistically use this device as a very very light work machine.  In theory. It comes with a Windows RT version of Office Preview which works adequately, if slowly.

Ironically, it's as a tablet where it falls down. I always assumed that the "Metro" experience would shine on a tablet. It doesn't. It's annoying and perplexing even there. Give me the option of having the charms bar up all the time and the specific app bar up all the time and it would be much more tolerable. I really don't like having to swipe at the screen in just the right way to get options to display. Getting around the Metro experience is a chore, even as a touch device.

It's very frustrating, at times, to navigate around Metro. I'm still new with I accidentally closed my editor because I was trying to switch to another tab (Which you do by swiping down from the top and selecting the tab). However, if you swipe too far down, it closes the app. Bam. Gone. 

What's worse is the app selection is pitiful. Don't even think about using Office apps as a pure tablet. It's very frustration trying to use what is clearly a Win32 port with a touch screen. It does much better once you've sat down, hooked up a mouse, and started working with a real keyboard. The situation with Modern UI apps (which I'm just going to keep calling Metro) is even worse. The included ones are slow. Very slow. I also couldn't find decent third party apps that I'd use. If there's a Pulse/Flipboard quality RSS reader for WinRT I haven't found it yet. There just isn't that much to do with it.

The form factor also makes it an awkward tablet. It's very long (or wide, depending on how you look at it). It's also quite heavy. Too heavy to want to use as a tablet for an extended period of time.

Getting more apps for it is also painful. The Windows Store is terrible. As anyone who has used Windows 8's store knows, it's an assault on the eyes. Lots of multi colored blocks that tell you nothing about the app. It's just very hard to find things.

The Unopening:

Here's my friend Paul (former guest on PowerUser.tv) trying it out.

Just a few points to take home from this from my notes:

The Bad:

  1. Note Facebook app
  2. No bundled Twitter app
  3. No bundled RSS app
  4. Apps load extremely slow
  5. Very hard to navigate around
  6. Too easy to unload things entirely
  7. Too heavy to use for an extended period of time as a plain tablet
  8. It's ergonomically inferior as a tablet
  9. The Office port is embarrassingly half-assed
  10. Lack of app selection makes it hard to justify using vs. an iPad or Android device.
  11. UI usability lacks a lot of polish, awkward to use at times
  12. You cannot use this as a laptop (the stand requires a desk)

The Good:

  1. The mouse and on screen cursor is a huge win.
  2. It's actually a pretty decent notebook PC if you buy the upgraded keyboard.
  3. The screen isn't bad.

Overall, for $599 it's not a bad little notebook PC. But I can't imagine why anyone would want to use this as a tablet versus its competitors unless you have some specific enterprise need for multiple users and superior security.

Grade: 
  Hardware: B
  Software: D

Update:


I am really digging the form factor. It's replaced my MacBook Air for light computing. But it's pretty mediocre as a tablet. It's a light PC.

167,262 views 57 replies
Reply #51 Top

Quoting Island, reply 49
Not sure who everyone is....
End of Island's quote

Look it up. The numbers speak for themselves.

Reply #52 Top

Quoting kona0197, reply 51
The numbers speak for themselves.
End of kona0197's quote

As in 1492, and the number of people believing the Earth was flat? Not quite fair since the former is subjective and the latter factual... but the metaphor still has some validity.

Reply #53 Top

Quoting DrJBHL, reply 35
All is not well in the land of the Surface... End of DrJBHL's quote
">http://www.neowin.net/news/some-splitting-surface-touch-covers-reported[/quote]

I don't think that will be a concern for me... splitting keyboard covers, that is.  I already have a leather case with a built-in keyboard and stand that's quite functional, so I'll not be spending the extra when I get around to purchasing a Surface with Win 8 Pro sometime further down the track.

:)

Reply #54 Top

tested the surface yesterday and i must say it works pretty well it is fast checking emails and so on is almost instantly loaded explorer is also fast the desktop is useless i agree but that is only because its windows RT .

The strap on keyboard is working also nicely but takes some time to get used to. Have not encountered the problems with swipe like in the OP video...sure if you let someone use it that has never used windows8 before it will not look good xD best would be to let them use a desktop pc with windows8 so they can get familiar with the OS before and then let them use the device. touch also takes time to get used to same as the keyboard if you never used a touch input before

The device looks robust and is very low in weight / ( surface pro ) will be the first alternate for me compared to some laptop´s because of its size and weight besides the VAIO mini series.

I think the surface pro will be way better, not only in hardware specs it will bring you more options due the pro OS.
Like i said if you go for the device you should wait for pro since the windows surface is limited to its OS... sadly
Its still a riddle to me why there is only one USB port - could have used at least two of those

Reply #55 Top

Quoting Roloccolor, reply 54
Its still a riddle to me why there is only one USB port - could have used at least two of those
End of Roloccolor's quote

Yeah, that seems to be the standard with most tablets... just the one USB port.  I have an Android tablet for which I use a 4 port hub to connect additional devices such as a keyboard, external speakers, card reader and a portable drive, etc.  However, this is for at home use rather than out and about, where greater portability is required.

Reply #56 Top

You know, that's the deep dark secret...that you can use a USB hub if you need more ports :p