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kona0197
kona0197
Join Date 02/2003
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Computer problem - no sound!!

October 12, 2012 2:23:46 PM from WinCustomize ForumsWinCustomize Forums

Got quite an issue here on my hands. Computer will not play any sound. Under device manager the sound card is listed and Windows says it's working properly. Yet under sound in control panel it says no audio device. How can I fix this? I have tried installing the proper driver from my computer maker's website and I even tried system restore. Nothing has worked. Before I reinstall Windows I thought I would seek help first.

Thanks!

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kona0197
Wizard1956
Join Date 01/2008
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Reply #1 October 12, 2012 2:38:50 PM
from WinCustomize ForumsWinCustomize Forums

Have you tried other speakers or plugging in a set of headphones? If you have an audio port on the front as well as the rear, try using it also.

If you recently installed any codec packs, remove it.

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kona0197
kona0197
Join Date 02/2003
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Reply #2 October 12, 2012 2:40:55 PM
from WinCustomize ForumsWinCustomize Forums

It's not a problem of where I plug in the speakers. The control panel says I have no audio device for playback. I currently don't even have a little speaker in the taskbar for adjusting the volume. I haven't installed any codecs at all. Seems the system can't find the driver anymore.

 

Windows Audio

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kona0197
Wizard1956
Join Date 01/2008
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Reply #3 October 12, 2012 2:46:18 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Wizard1956,
reply 1
Have you tried other speakers or plugging in a set of headphones?

You say it shows in Device Manager. Go to that device properties. What does it show in the Driver Tab?

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kona0197
DrJBHL
Join Date 04/2002
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Reply #4 October 12, 2012 2:54:19 PM
from WinCustomize ForumsWinCustomize Forums

If the sound card isn't part of the mobo, you could try unplugging and re-plugging it in.... perhaps the connection to the mobo has come loose, or is defective?

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kona0197
petrossa
Join Date 10/2007
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Reply #5 October 12, 2012 2:54:40 PM
from WinCustomize ForumsWinCustomize Forums

check if the audio service is running in Services

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kona0197
doortech1
Join Date 12/2011
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Reply #6 October 12, 2012 3:10:34 PM
from WinCustomize ForumsWinCustomize Forums

do what doc said. shut down , remove card. reboot without card, remove drivers, shut down, re install card, reboot, reinstall drivers.

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kona0197
kona0197
Join Date 02/2003
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Reply #7 October 12, 2012 3:12:06 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Wizard1956,
reply 3
You say it shows in Device Manager. Go to that device properties. What does it show in the Driver Tab?

Control Panel

 

Quoting DrJBHL,
reply 4
If the sound card isn't part of the mobo, you could try unplugging and re-plugging it in.... perhaps the connection to the mobo has come loose, or is defective?

Sound card is part of my mobo and was working fine last night before a restart. I don't recall installing or uninstalling any drivers. I did update the Realtek High Definition driver to see if that would solve the issue with iTunes skipping. I updated from Realtek's site. It should be working.

Quoting petrossa,
reply 5
check if the audio service is running in Services

It is. No worries there.

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kona0197
doortech1
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Reply #8 October 12, 2012 3:13:23 PM
from WinCustomize ForumsWinCustomize Forums

Make sure any onboard audio is disabled in setup, could cause a conflict.

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kona0197
doortech1
Join Date 12/2011
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Reply #9 October 12, 2012 3:21:19 PM
from WinCustomize ForumsWinCustomize Forums

sorry, last of your post was not showing yet. Try entering setup and checking the onboard is set to use. Could also check audio properties hardware box to make sure your audio device is selected.

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kona0197
doortech1
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Reply #10 October 12, 2012 3:25:21 PM
from WinCustomize ForumsWinCustomize Forums

could also be some connection to the skipping problem you were having with Itunes.Maybe uninstall Itunes also, then redo sound drivers and then reinstall Itunes.

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kona0197
kona0197
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Reply #11 October 12, 2012 3:26:14 PM
from WinCustomize ForumsWinCustomize Forums

BIOS says audio is enabled. Audio properties is blacked out, I can't select anything.

Sound

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kona0197
doortech1
Join Date 12/2011
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Reply #12 October 12, 2012 3:27:13 PM
from WinCustomize ForumsWinCustomize Forums

be sure of the 32bit 64bit driver also.maybe different versions for each.

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kona0197
kona0197
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Reply #13 October 12, 2012 3:28:02 PM
from WinCustomize ForumsWinCustomize Forums

Quoting doortech1,
reply 10
ould also be some connection to the skipping problem you were having with Itunes.Maybe uninstall Itunes also, then redo sound drivers and then reinstall Itunes.

iTunes was uninstalled this mornng. I have reinstalled audio drivers with no sucess.

Anyone seen Jafo or Yrag around?

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kona0197
doortech1
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Reply #14 October 12, 2012 3:29:19 PM
from WinCustomize ForumsWinCustomize Forums

check the hardware tab,any selections there

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kona0197
kona0197
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Reply #15 October 12, 2012 3:30:39 PM
from WinCustomize ForumsWinCustomize Forums

Quoting doortech1,
reply 12
be sure of the 32bit 64bit driver also.maybe different versions for each.

Yes I know about that. I have the 32 bit driver as this is a 32 bit system. Still did not help.

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kona0197
doortech1
Join Date 12/2011
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Reply #16 October 12, 2012 3:31:13 PM
from WinCustomize ForumsWinCustomize Forums

what os are you using? should be a use this device selection under one of the properties selections.

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kona0197
kona0197
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Reply #17 October 12, 2012 3:33:04 PM
from WinCustomize ForumsWinCustomize Forums

Quoting doortech1,
reply 14
heck the hardware tab,any selections there

Sound

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kona0197
kona0197
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Reply #18 October 12, 2012 3:33:40 PM
from WinCustomize ForumsWinCustomize Forums

Quoting doortech1,
reply 16
what os are you using? should be a use this device selection under one of the properties selections.

Windows XP Home Edition 32 bit

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kona0197
LightStar
Join Date 12/2002
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Reply #19 October 12, 2012 3:37:24 PM
from WinCustomize ForumsWinCustomize Forums

Do a System restore back to a time just before you installed the new drivers kona.  If it started after you installed new drivers, then that is evidently the issue.

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kona0197
doortech1
Join Date 12/2011
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Reply #20 October 12, 2012 3:42:21 PM
from WinCustomize ForumsWinCustomize Forums

Quoting kona0197,
reply 18

Quoting doortech1, reply 16what os are you using? should be a use this device selection under one of the properties selections.

Windows XP Home Edition 32 bit

 

 

will it give you a selection under the hardware tab, not the audio?if so , is audio device listed? if so, click on it, at the bottom should be a enable this device choice. Sorry if you already know and tried this.

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kona0197
doortech1
Join Date 12/2011
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Reply #21 October 12, 2012 3:49:40 PM
from WinCustomize ForumsWinCustomize Forums

wondering also, did you go to add remove programs, to remove the realtech stuff, then delete the folder manually, run something like cc cleaner, then reboot and reinstall drivers?

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kona0197
kona0197
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Reply #22 October 12, 2012 4:14:41 PM
from WinCustomize ForumsWinCustomize Forums

Guys thanks for the help. I tried another system restore like the Doc suggested and sound is back.

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kona0197
Wizard1956
Join Date 01/2008
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Reply #23 October 12, 2012 4:22:12 PM
from WinCustomize ForumsWinCustomize Forums

Quoting kona0197,
reply 22
I tried another system restore like the Doc suggested

Quoting LightStar,
reply 19
Do a System restore back to a time just before you installed the new drivers kona
 

 

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kona0197
kona0197
Join Date 02/2003
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Reply #24 October 12, 2012 4:30:46 PM
from WinCustomize ForumsWinCustomize Forums

Must have overlooked your post Wizard, sorry!

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kona0197
RedneckDude
Join Date 04/2009
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Reply #25 October 12, 2012 4:34:59 PM
from WinCustomize ForumsWinCustomize Forums

Kona, what you need to do is look up the drivers for your PC on the MFGR. site. Download the AC'97 driver. It is what you need. The realtek HD driver is a seperate driver.

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