"DesktopX.exe has stopped working"

...and they can't tell me why

from Stardock Forums

I've used DesktopX for years now, but suddenly it won't load and all Windows will give me is the cryptic message in the title. I've tried restarting, un/re-installing, opening a .desktop file directly from Windows... none of them work. I'm really starting to miss my themes. Any suggestions? I'm running Windows 7 on a Lenovo v570.

Here's the gobbledygook I captured:

Problem signature:
  Problem Event Name:    BEX
  Application Name:    DesktopX.exe
  Application Version:    0.0.0.0
  Application Timestamp:    47ed403c
  Fault Module Name:    DesktopX.exe
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    47ed403c
  Exception Offset:    0002226c
  Exception Code:    c0000409
  Exception Data:    00000000
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    4391
  Additional Information 2:    43916ad489b52d4537aa5dc23678c6d3
  Additional Information 3:    5c59
  Additional Information 4:    5c59e7dfd78f1aa2ba41df5d61d97f39

Thanks!

desktopx
53,564 views 19 replies
Reply #1 from WinCustomize Forums Top

Happens to me every so often. 3 to 4 times a year. It's a PITA.

 

I usually have to uninstall, run regisrty cleaner, reboot, manually check registry for leftovers, reboot, reinstall. Most of the time it works. When it don't, I restore my daily backup.

 

 

Sorry I can't be of more help.

 

It just happened to Philly a few days ago.

Reply #2 from WinCustomize Forums Top

Yes, I just recently had a problem similiar on a Windows 7 computer with DX not opening, but to be honest there was more going on.  It would seem that I had picked up some kind of 'nasty' bug.  It seemed that anything that I tried I got back an error, 'I'm sorry John, I can't let you do that.',  I'm calling it the HAL Syndrome.  :rofl:   

The computer is currently getting fixed (cleaned up).  :sun:

SoundPackager - Customize the Windows sound scheme
Reply #3 from WinCustomize Forums Top

Hal syndrome.....funny as hell!!   :P

Reply #4 from WinCustomize Forums Top

Well, I have tried what you said with no luck. What else should I do? I just don't understand why it would be working one day then not the next! X|

Reply #5 from WinCustomize Forums Top

Do you have a system backup? If so, run it. Possibly system restore. Since I do daily backups, I have system restore turned off.

Reply #6 from WinCustomize Forums Top

Download Revo Uninstaller (the free version will do). Use it to uninstall DX then have it scan on moderate. When completed, delete anything it marks in bold print. Reboot then re-install DX. 

Reply #8 from Stardock Forums Top

It worked!!! :grin: Thank you so much. I'll keep these directions in case there's a next time.

Reply #9 from WinCustomize Forums Top

In case?   O:)

 

Reply #10 from WinCustomize Forums Top

Quoting GraphicsKat, reply 8
It worked!!!
:thumbsup: :thumbsup:

 I've yet to see any software that didn't leave trash behind when uninstalled with Add/Remove Programs.  Revo Uninstaller has always done a good job, so I've stuck with it. ;)

Reply #11 from WinCustomize Forums Top

Hello,

     Is the trial version of DesktopX file called: "desktopx_public.exe"? Did anyone else see the notice "An unidentified program wants access to your computer" when installing the public (trial)? Is this Stardock's file, and not any trouble, I got the file from Stardock.

Reply #12 from WinCustomize Forums Top

If you got it from Stardock, you can trust it. The file name is correct.

Reply #13 from Stardock Forums Top

Today November 2013, after a Windows update (automatic) it happen again.  "DesktopX.exe has stopped working"

Are you suffering the same? I uninstalled and re-intalled (even uding Revo Uninstaller) but the problem still there. I can't believe it! I will try to install the old version DesktopX Pro 3. Wish me good luck.

 

[UPDATE] DesktopX 3 Pro install good... runnning GOOD! The problem is that themes made on DesktopX 4 are not working. THe scripts don't run very good. I will try again re-installing 4.x.

[UPDATE] No... it doesn't working any more. Sorry... it seems that we need to say goodbye to this great program.

 

Reply #14 from WinCustomize Forums Top

Good luck.

Reply #15 from Stardock Forums Top

There is any other program similar to DesktopX?  Z..something ( I don't remember the name) do the same?

Reply #17 from Stardock Forums Top

THANKS!!! do you know if the DesktopX scripts works with that? or it have its own language?

 

Reply #18 from WinCustomize Forums Top

I don't know. You find out, I'd appreciate a heads up.  :beer:

Reply #19 from WinCustomize Forums Top

I guess it does.