I have a problem

from WinCustomize Forums

I install the Window Blinds programs and until I have to reset my PC to its factory setting and reinstall windows blinds and updated window xp home/.I set my blinds I wanted and turn off the PC and when I turn the PC back on the PC have the old window thing and Window blinds open up ok be when I try to select the blind I want it just sit there and nothing is set.I found out I have to reinstalled it again and again.What is up?

5,624 views 6 replies
Reply #1 from WinCustomize Forums Top

are you using the full or trial version of windowblinds?. it will make a difference. If you have been using the trial then after the 30 days it will no longer work regardless if you uninstall and then reinstall the program. please copy and paste your windowblinds info here so people who are more knowledgable than myself can take a look. to access the windowblinds info, Open windowblinds and then click the about windowblinds button and then click copy to clipboard, then paste from clipboard into here. You may find if you are using the trial version that your only recourse is to purchase the program, which is not that expensive and well worth the money. But it could be something else. Good luck :)

Reply #2 from WinCustomize Forums Top

I got the pay for version of it here is the info about the windowblinds

WindowBlinds version : WindowBlinds 7.4 (99 x86)

WindowBlinds is not installed correctly on this PC.  If you did not reboot after installing WindowBlinds 7 for the first time, then please reboot and try this again.Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce 6200  

Wblind.dll         2012/03/28 18:57:20
Wbsrv.dll         2010/02/03 16:33:56
SevenConfig.exe         2012/04/10 18:38:58
Wbload.exe         2010/10/20 16:08:35
Wbhelp.dll         2011/10/04 10:01:37
Wbui.dll         2009/06/04 16:14:05
Tray.dll              2009/10/23 20:12:19
Screen.exe         2010/06/07 15:59:43

Star Control: Origins
Reply #3 from WinCustomize Forums Top

Quoting albert10021, reply 2
WindowBlinds is not installed correctly on this PC.  If you did not reboot after installing WindowBlinds 7 for the first time, then please reboot and try this again.Your machine supports per pixel borders on WindowBlinds skins.

 

 

This is a problem right here, try rebooting and if that does not work then uninstall windowblinds again and use your favourite registry cleaner to remove all traces of the program from your system. Once that is done reboot again and then re install windowblinds and see if that works. If that fails send an email to [email protected] adding the same info into the email and they should be able to help you out. Good luck mate :)

 

Your Windowblinds info should look something like this.....

 

Your computer has a Windows Experience Index base score of 4.6
Your Windows Graphics Experience score is 4.6

WindowBlinds version : WindowBlinds 7.4 (320 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to Intel(R) HD Graphics

Wblind.dll 2012/04/11 12:31:20
Wblind64.dll 2012/04/11 12:31:05
Wbsrv.dll 2011/09/26 15:10:56
SevenConfig.exe 2012/04/10 18:38:58
Wbload.exe 2010/10/20 16:08:35
Wbhelp.dll 2011/10/04 10:01:37
Tray.dll 2009/10/23 20:12:19
Wbload.dll 2010/06/07 15:59:25
Screen.exe 2010/06/07 15:59:43

 

Some of the dates on your files look old and that could mean a borked install so removing all traces of windowblinds from your system and doing a completely fresh install will hopefully fix your problem. I hope you get it worked out :)

Reply #4 from WinCustomize Forums Top

I did roboot the PC and it works until I turn off my PC to give it some rest and when I turn my PC back on I get this again

WindowBlinds version : WindowBlinds 7.4 (99 x86)

WindowBlinds is not installed correctly on this PC.  If you did not reboot after installing WindowBlinds 7 for the first time, then please reboot and try this again.Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce 6200 

Wblind.dll      2012/03/28 18:57:20
Wbsrv.dll      2010/02/03 16:33:56
SevenConfig.exe      2012/04/10 18:38:58
Wbload.exe      2010/10/20 16:08:35
Wbhelp.dll      2011/10/04 10:01:37
Wbui.dll      2009/06/04 16:14:05
Tray.dll           2009/10/23 20:12:19
Screen.exe      2010/06/07 15:59:43

And I reboot the PC and it said its install again and than I turn off the pc again and when I turn it back on again,I get the same old

WindowBlinds version : WindowBlinds 7.4 (99 x86)

WindowBlinds is not installed correctly on this PC.  If you did not reboot after installing WindowBlinds 7 for the first time, then please reboot and try this again.Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce 6200 

Wblind.dll      2012/03/28 18:57:20
Wbsrv.dll      2010/02/03 16:33:56
SevenConfig.exe      2012/04/10 18:38:58
Wbload.exe      2010/10/20 16:08:35
Wbhelp.dll      2011/10/04 10:01:37
Wbui.dll      2009/06/04 16:14:05
Tray.dll           2009/10/23 20:12:19
Screen.exe      2010/06/07 15:59:43

I restart the PC and its working again what is up?I have more than enought memory on the HD !?Maybe I need to go back to the older version of WindowBlinds?!

Reply #5 from WinCustomize Forums Top

Rebooting will not fix this issue, you need to do a fresh install

 

Uninstall windowblinds completely from your computer, then use a registry tool to remove all traces of the program from your system. reboot and then do a complete fresh install of windowblinds again. Hopefully that will solve your issue. If not send an email to [email protected] outlining you problem and they should be able to offer further help. I hope you get this sorted mate :)

Reply #6 from WinCustomize Forums Top

Best to open a ticket at [email protected]

Keep the auto-reply  (it has your ticket number) but do not write again until you get an email from an actual support person.

In your first email, include the url of this post.