General Query

from Stardock Forums

I have purchased Windows Blinds many years ago and have been able to update it no problem with the activation key given to me, when there was an update last October I downloaded it within the "Impulse" download manager and re-activated it with the same key I've always had.  I now understand that there is an update to WindowsBlinds 7.4 and when I try to activate it with the Key I was supplied with, it tells me that the serial number is already registered to another account???

 

Now I might be a bit thick here (which isn't unusual) but do I need to purchase a new version of  WB7.4 or is there a problem with the activation key stopping me from updating to WB7.4?  Help please.

 

Many Thanks

windowblinds
12,749 views 5 replies
Reply #1 from WinCustomize Forums Top

We've transitioned away from using Impulse/Gamestop Downloader to download Stardock software since the sale of Impulse to GameStop.

You can access your registrations and download links for stand-alone installers by logging in with your Stardock account here: https://store.stardock.com/myaccount/products

For more information and to download Stardock Central (currently in beta) go to https://www.stardock.com/products/stardockcentral/

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Reply #2 from Stardock Forums Top

Thanks for the reply.  I'll uninstall "Impulse" (thanks for the heads up on that).  I've installed the Stardock Central, and I fully understand that it's in BETA, but when I've logged in to that to see if the update to WindowsBlinds 7.4 is there, it shows nothing.  It doesnt even show that I have activated WindowsBlinds 7.3.  Any further suggestions?

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Reply #3 from WinCustomize Forums Top

Email support so we can look up your account and see what is what.

 

[email protected]

Reply #4 from Stardock Forums Top

Thanks Zubaz for all your advice - I'll email them and see if they can get it sorted.

Reply #5 from WinCustomize Forums Top

Try refreshing SDC when you have it up. that worked for me.