Desktopx Crashes with DXWidget.exe error

jonnibrave, one thread is sufficient.

You should email [email protected] so we can gather data and see what the issue is.

More info would help, like which widget? Weather? Clock?

Its this theme http://cryo64.com/store/index.php?main_page=product_info&cPath=9&products_id=104

However whatever theme I try to load it crashes, desktop builder loads but crashes with a dxaxhost error when I try to load a theme or a widget, desktopx itself wont even run it crashes with a dxwidget error.

Does the same thing happen with the included themes?

yes every theme desktop file widget I try, When I load desktop builder and select  the classic desktop it loads fine, in the description it states its a base desktop with no objects or gadgets and can be used as a fresh template, it is the only desktopx desktop I can load, even the Desktop playground will not load.

jonnibravo, I have asked twice and in PM, Please tell us what version of DesktopX you have.  Specific errors would also help.

At this point, I recommend a complete uninstall of DX, run a cleanup program like CCleaner, reboot and reinstall DX. If the core desktops don't work, the issue is more than a widget problem.

Have you used any other sort of Windows customizing program?

I'm really sorry Redneck, I have been messing around turning my pc on and of ect....  I am running desktop 3.5, it is the free edition but I dont want to buy the software until I know this is going to work, Ive already spent $30 on the desktop theme, the error log I will post tomorrow as I am not on my pc at the moment.

At the moment the only theme software I have on my pc is rainmeter, I have however previously had windowblinds, nexus dock, winstep shelf, winstep, iconpackager, rocket dock and objectdock, but I have uninstalled them all in the hope this was the problem aprt from rainmeter.

I have also uninstalled desktopx three times and even removed registry keys but without success, I havent attempted to remove reg keys for the other software I might do that tomorrow.

What OS?

Manually modifying the registry?

I'm running Vista Home Premium service pack 2.

Yes I wasn't having much luck getting desktopx to work so I decieded to try removing registry keys that desktopx left, I went online and found out what needed to be removed before I did it though

I have Vista HP/64bit SP2 on my back up machine which didn't have DX installed, so I did a bit of testing. (It's what I do.)  I  installed the free version of DX 3.50  downloaded from c|Net. The install went normally and everything worked, all included desktops and widgets ran , although I couldn't get silica weather to find my zip code. I then uninstalled it through Add/Remove Programs , my least preferred method, and reinstalled. 

 I loaded the  3 desktops and a widget or three, still no errors, and then uninstalled with Revo Uninstaller.  After running the programs own installer, Revo found 169 reg entries and 160 files/folders(all in Username/AppData/Local/Stardock/DesktopX) This is why I use Revo, instead of Add/Remove.

It appears that the installer is working and the uninstaller, though leaving a lot of debris behind, will still let DX install again even with the left over reg keys and AppData. All tests included Client and Builder modes.  At no point did I even reboot between installs.  I therefore conclude that leftover keys and data shouldn't be a problem unless they are corrupt.

 I know this may not be all that helpful to the OP, but it does more or less rule out a bug in the free DX 3.50 on Vista.

Thanks wizard you are a true gent..  I think I may attempt a full re installation of windows to see if I have some issue relating to corrupt OS after Ive eliminated rainmeter and its widgets.  I will be very upset if it turns out to be rainmeter :'(

Thanks, I do what I can to help find answers.  Occasionally I even get one right.

I believe there are a lot a WC members who use Rainmeter and I don't recall any reports of conflicts, but I don't use it myself. I'm sure other members can help you there if needed.

We have a great community here at WinCustomize, and BTW, Welcome to WC.

I have a suggestion clear the DesktopX cache.

You will find it here: C:\Users\Dennis\AppData\Local\Stardock\DesktopX.

Please note AppData is a hidden system folder so you will have to set folder options in Control Panel to show hidden files as well.  And, of course on my pc it's Dennis on yours it will be your user name.

Just empty the 3 folders you find there and then try the standard themes and gadgets that came with DesktopX.  They'll likely all work now.

And a great suggestion at that, BDBF.  (Makes me wonder why I didn't suggest it first)  As noted in my other reply, that data is left behind by Add/Remove. so uninstalling alone won't clean it out.

@jonnibravo: DX users need to clear out that data once in awhile to resolve a problem. You will want those files unhidden.

Vista/7:

XP:

Thanks for that, but it didn't work for me.

This what happens when desktopx crashes

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    dxwidget.exe
  Application Version:    0.0.0.0
  Application Timestamp:    47ed43ab
  Fault Module Name:    DXAxHost.dll
  Fault Module Version:    3.5.0.0
  Fault Module Timestamp:    47f13930
  Exception Code:    c0000005
  Exception Offset:    00024065
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    2057
  Additional Information 1:    3ffe
  Additional Information 2:    b2086a218a942ee99dca3d6f15c1f6ce
  Additional Information 3:    6a7c
  Additional Information 4:    38fbfd638dbb830b37c92dc2b3580807

And this is the error when builder crashes

 Problem Event Name:    APPCRASH
  Application Name:    DesktopX Builder.exe
  Application Version:    0.0.0.0
  Application Timestamp:    47ed4474
  Fault Module Name:    DXAxHost.dll
  Fault Module Version:    3.5.0.0
  Fault Module Timestamp:    47f13930
  Exception Code:    c0000005
  Exception Offset:    00024065
  OS Version:    6.0.6002.2.2.0.768.3
  Locale ID:    2057
  Additional Information 1:    fd00
  Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:    fd00
  Additional Information 4:    ea6f5fe8924aaa756324d57f87834160

What did you try to run when you produced that crash?  A standard theme that comes with DesktopX or something else?

Desktopx has never run, it always crashes before any options are available, desktop builder runs, and I can select themes desktops or widgets but as soon as I try to load anything it crashes, the only desktops I can load is the classic desptop with no widgets or gadgets or the guest desktop that comes with the app, the other desktop will not load.  Can test this with desktopx main because it wont load.  I've also tried several desktops from wincustomize nothing but the two desktops that come with desktopx work.

Try running sfc scan

click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'.
If UAC is enabled, click 'Continue'
-Type: sfc /scannow
-Wait for the scan to complete (this can take several minutes

Take a screenshot of the results and post it here.

I have checked UAC settings I have ensured it switch on, I also ran sfc last night, I've tried uninstalling service packs to no avail, I am currently re-installing Vista SP2 home premium and will post the result here, however if it continues to crash after re-installation I will try that and post the results for you.

Thanks Guys

Thanks for everyones help, after reinstalling windows it seems to have sorted itself out, I am not installing updates and drivers1 by 1 andtest desktopx as I go along so I am not out of the woods yet, I'll post back to let u all know how I got on