I've been buying models from them for 6 years, and have never had any real problems with their customer service. They have some scifi models for sale too that you can use with DAZStudio or Poser.
End of Donfield's quote
Well, i have begin use them since the previous century... plenty of package from DAZ and Renderosity... only regret that i have only download package for poser and not DAZ on Renderosity ( missing all the Ds files )...
For newbies, once registered on DAZ, go to http://www.daz3d.com/i/3d-models/free-3d-models?cat=382 for some more free product... plenty of tutorial but some well know model like victoria 4 or Michael 4... around 50 freebies...
You can register on renderosity too and go to http://www.renderosity.com/mod/freestuff/index.php ... over 27000 freebies for Poser, Daz, 3Dmax, Blender, Bryce, Hexagon, etc ...
A other good place with a huge amount of freebies only is http://www.sharecg.com/ ...
Now that you have the software and plenty of freebies content, time to awaken the artist who sleep in you !!!