Ordered or not ordered???

from Stardock Forums

Hello.

I just recently went through the purchase process to buy WindowBlinds.  After I proceeded to the checkout and created my account and all that, and when I go to myproducts or something or other, It shows nothing.  Now if I look at my cart (upper right side of screen) it says I have 1 item in my cart. 

 

So did I or did I not purchase this item??  I don't want to do it again, and get charged twice for the same item!  Please help.  Thank You!

9,798 views 5 replies
Reply #1 from WinCustomize Forums Top

Hi,

Unfortunately support are off for the weekend but will return tomorrow morning.

Please email [email protected] to start a trouble ticket and include the information used when you made the purchase.

When you receive a ticket number, please post it here in a comment for tech support to track.

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Reply #2 from Stardock Forums Top

Thank you.  It seems after reading through the forums others are having this same issue or similar problems. 

CursorFX - Customize your Windows cursor
Reply #4 from WinCustomize Forums Top

Your account looks fine from here.  Make sure you are logging with this same email and send me a PM with a screenshot of what you are seeing (or not seeing when you log on to https://store.stardock.com/myaccount/products

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Reply #5 from Stardock Forums Top

I just received my confirmation email about the order!  Thank You for your time, I appreciate it very much!  Thank you again very much!