After updates, won't run on Windows 7

Crash

from GalCiv2 Forums

I originally bought Gold Edition, (Dread-Lords + Dark Avatar).  I later downloaded TA. 

Then I bought a new lap top with Win 7 64.  I installed Gold from the disk, then dl'd TA through impulse.  But, impulse would not recognize that DL and DA had been installed.  When trying to run TA, it would pop up saying that I needed to install the latest version of Dark Avatar, but it still ran TA after clicking OK on that dialog.  But there were some graphical errors that I dismissed for months.  Such as eyes of the universe not working or when stacked ships were in view, either the ships models would still be visible from max out zoom, or they wouldn't be visible at all at any zoom unless I happened to click on them or drag a window around them.  Also, if I clicked on the civ manager screen and selected the even history tab, it would crash but other than that, it ran stable.  But I decided to go ahead and install the latest versions of the first two from impulse.  I first uninstalled them then re downloaded the whole shebang.  Now TA won't run.  Right after the intro vid, dead.  "blah blah has stopped working."  Can't find a related post.  Ran well with latest TA, oldest DL and DA.  Please advise.

16,645 views 17 replies
Reply #1 from GalCiv2 Forums Top

Funny that you should post this.  Just tried to fire up a little ToA tonight and had the same error.  I thought it might have been because I did a mass install on a new computer a few months ago, and DL'd everything at the same time.

 

However, I ran DA and it laoded to the menu just fine.  So, I uninstalled ToA, then tried to run DA and got the pop-up there.  Next, I uninstalled all three and am currently reinstalling one at a time (I realize that if you install the latest first, it gives you a pop-up with a warning that the other two are required and not installed.)

 

Finally, on a side note, the same thing happened with Entrenchment for SoaSE.

Reply #2 from GalCiv2 Forums Top

Interesting.  It's strange that it runs with the older versions of DL and DA on Win 7.  I know that TA pulls a lot of resources from DA.  I tried several settings in the prefs.ini.

Curtains - Customize Windows with additional styles
Reply #3 from GalCiv2 Forums Top

Once I uninstalled and reinstalled, it seemed to work.

Reply #4 from GalCiv2 Forums Top

I'm in that process now.  I tried last night and my dupid internet connection died.  Just installed DL, it runs, just installed DA, it runs, now I'm dl'ing TA.  Based on the error report, I ran AVG's tune up to clear out registry errors.  I think that was probably the cause.  Maybe a full rereinstall would have cleared them up too.  I don't know.  I hope this works.

Reply #5 from GalCiv2 Forums Top

This time I archived dangit.  save time next time.

Reply #6 from GalCiv2 Forums Top

I'm back in bidness.  And now the glitches are history

Reply #7 from GalCiv2 Forums Top

Screen resolution was causing me an issue where it would not start up properly.  From another thread:

 

Go to My Documents\My Games\GalCiv2 (or \GC2DarkAvatar or \GC2TwilightArnor), open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

 

Also, update your video drivers if there are any newer than Win7 RTM available.

Reply #8 from GalCiv2 Forums Top

I just got the game plus the two expansions. All is fine but TA. After movie intro it just crashes and get a Windows error everytime. I tried ensuring I was registered, 32 bit color, graphic card is fully updated. I don't know wth is going on. I ran compatibility mode, I'm not sure whats up. Any thoughts?

Reply #9 from GalCiv2 Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #10 from GalCiv2 Forums Top

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 1/7/2011, 17:25:07
DirectX Version: DirectX 11
Machine Name: READY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Languages: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: AU850AA-ABL e9290f
BIOS: BIOS Date: 10/29/09 10:04:56 Ver: 5.24
Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
Physical Memory: 9216MB RAM
Page File: 1840MB used, 16571MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip Type: GeForce GTX 260
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_05EA&SUBSYS_075310DE&REV_A1
Display Memory: 4067 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster P2350(G)/P23500(G),Magic P2350G(Digital)
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0012.5936
Driver Date: 8/8/2010 23:35:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A86&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6196
Driver Date: 9/7/2010 11:27:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A86&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6196
Driver Date: 9/7/2010 11:27:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A86&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6196
Driver Date: 9/7/2010 11:27:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce GTX 260
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 27a335
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Race\*.png
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Screens\*.dxpack
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Event Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xml
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done

Reply #11 from GalCiv2 Forums Top

Go to My Documents\My Games\GC2TwilightArnor, open the file prefs.ini, and make the following changes:

Change
DisplayWidth=1024
DisplayHeight=768
ColorDepth=32
Fullscreen=1

To
DisplayWidth=(Your desktop width)
DisplayHeight=(Your desktop height)
ColorDepth=32
Fullscreen=0

Then save the file and start the game.

Reply #12 from GalCiv2 Forums Top

It Still crashed after the intro my display is 1920 x 1080 (32 bit) (60Hz)

 

Any further help would be appreciated

 

 

New Error report here:

 

In the report there's alot of messages saying it can't open something any reason why?

 

 

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 1/8/2011, 13:05:06
DirectX Version: DirectX 11
Machine Name: READY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Languages: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: AU850AA-ABL e9290f
BIOS: BIOS Date: 10/29/09 10:04:56 Ver: 5.24
Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
Physical Memory: 9216MB RAM
Page File: 2258MB used, 16153MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip Type: GeForce GTX 260
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_05EA&SUBSYS_075310DE&REV_A1
Display Memory: 4067 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster P2350(G)/P23500(G),Magic P2350G(Digital)
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.0012.5936
Driver Date: 8/8/2010 23:35:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A86&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6196
Driver Date: 9/7/2010 11:27:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A86&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6196
Driver Date: 9/7/2010 11:27:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek HDMI Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A86&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6196
Driver Date: 9/7/2010 11:27:34
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1920 x 1080, Windowed: 1, Multisample: 4
Debug Message:  Game Resolution: 1920 x 1080
Debug Message:  Running in windowed mode.
Debug Message:  HAL (hw vp): NVIDIA GeForce GTX 260
Debug Message:  D3DPRESENT_INTERVAL_IMMEDIATE
Debug Message:  Refresh rate: 0
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  Border size reported as 6 by 28
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now windowed.
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 27a335
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Race\*.png
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Screens\*.dxpack
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Event Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xml
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Ready\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done

Reply #13 from GalCiv2 Forums Top

In the report there's alot of messages saying it can't open something any reason why?

It's normal to have a fair number of those--the game looks for files a bit more broadly than is strictly needed.

 

As it doesn't appear to be a language registry issue, if the resolution change didn't do the trick you'll want to contact [email protected] directly for further troubleshooting, they should be able to figure it out.

 

 

Reply #14 from GalCiv2 Forums Top

I did on Tuesday, they are very slow at responding to tickets. Thanks for looking into it though I appreciate your time.

Reply #15 from Stardock Forums Top

I have a similar problem with DA and TA and after changing the resolution I still get a crash ! So I compared my debug.err with the files posted here and noticed that mine don't end and near the end program complain about lot of files supposed to be in  E:\GalCiv2Ultimate\.... the problem is that I have not installed my games in this folder but in  E:\GalCiv2\  8(|   So I renamed the folder and launched TA directly from the .exe, the game start but I have no text anywhere. I am able to select 1st button for new game and see the panel for creating a game, I can change the galaxy size etc but no text anywhere !

Before doing that I have uninstalled TA, rebooted and installed it again, what else I can do ?

Reply #16 from Stardock Forums Top

So after a total uninstall of the 3 games and reinstall I still have the same problem, I get messages like this :

"Debug Message:  No files found matching mask E:\GalCiv2Ultimate\DarkAvatar\Gfx\Planets\C0*.png"

nowhere I have indicated that the game has to go to GalCiv2Ultimate so it don't run !

Turning to support because it's seems that this board is quite dead !

 

Reply #17 from Stardock Forums Top

Finally solved by myself :D  Uninstalled all again and installed on E:\GalCiv2Ultimate !  Thats not normal that I am forced to use a specific folder !