Sanitation, hospitals, fire brigades, police, secret service, schools, donut shops, it's all good. However, Elemental is not purely a civ city building game. The main focus is, or at least should be, magic and the war of magic. Otherwise, the main focus should be city building. I don't think you can have both as a primary focus in the game without losing out on the magic side.
To put this in perspective, I want to prepare my empire in such a way that allows me to storm my enemies with epic magical units and epic spells of devastation. With this mind-frame, taking care of lower level civil infrastructure becomes a tedious obstacle that is not in-line with my goals. In other words, the creation of a problem and it's solution to add an additional step that is largely unrelated to the greater purpose.
At the moment, you have certain paths to victory, each with their own related areas of research, and each with their own related improvements. These technologies and improvements advance you towards your desired goal. This streamlined format gives the game focus and direction. When you start adding in features that are not closely connected to the paths of purpose, you have a game that is all over the place, and can't seem to decide what it wants to be.
So, I think it would be fairer to call Elemental an Empire Building game rather than a Civilization Building game, as it tends to focus more on the grander purposes, giving less attention to the more mundane necessities of actual civilizations.