Login problems

Tried a million ways, a million more times

I recently used the demigod digital download, and 
when purchased I used impulse to put in my account/password, and used the same 
email that I used for the paypal to buy the account. Now, when I login with my 
impulse account into demigod, at first it actually worked! And I was happy to 
notice that a tournament was occuring (this was saturday, jun, 26, 2010), but in 
the middle of me choosing the "light" side and trying to change my character 
from rook to "oak" in a faceoff my comp/connection freezes. 

A few seconds later after I manage to ctr+alt+del 
my way out of chaos, I try to login and BAM! your server won't accept my login 
information. None of the solutions that have been posted on your forums pertain 
to me...so I hope you can help!

 

 

I sent this exact same message the day it happened, and got a technical support notice, but no "support" has been given since the day my problem was "open" (as the status title of my ticket puts it). I feel patronized, and distressed, and I want to be able to play online for a game I bought 2 days ago.

 

 

---Both emails are the same for what I bought the game with, and registered to.

---I tried to change my password plenty of times and no dice

---The notice I keep receiving is "username/password incorrect".....which is well.....wrong!

---Why can I access my impulse account with the same password and username, but can't play demigod online with the same information (proof of my competence in typing in a username/password)?

 

 

 

1,135 views 2 replies
Reply #1 Top

today when i wanted to play i had the same issues. i then deleted my game.prefs file and could login but now i get an error when i try to join games (something like "this action requires you to be logged in to impulse")

i guess their servers went kaboom or something...

Reply #2 Top

If the game crashes while you're online, it never gets to properly log out; subsequent login attempts fail because it thinks you're already logged in. However it should time out within a few minutes and you'll be able to log in again.

If it continues to reject your login for more than five or ten minutes after the crash occurred, support should be able to help. Our offices are closed on the weekend, so support should have a response for your ticket today or tomorrow.