no mouse cursor

I just installed sins of a solar empire. After installing I am unable to play the game as I have no mouse pointer. I have installed and played dozens of games, and this is the first time it's happened, hence I know for a fact nothing is wrong with my mouse which works perfectly well in every other application.

 

The mouse pointer works fine in the game but is "invisible" I cannot see where it's at. I am able to click on various buttons when I mouse-over with the mouse pointer (random hits). I tried several other suggested fixes from other posts, nothing works (updated direct x file, using all default mouse settings, no special features such as shading/trails etc). In windowing mode I have same problem, I can see the mouse pointer when I go off the windowed edge of the screen onto the desktop, but the pointer becomes invisible again when I move it back to the windowed screen.

 

I have no idea what's up?  If anyone has any reasonable suggestions I'd appreciate some help, by the way, I have windows XP, pentium 4, 2.8 GHz processor, and 3GB ram .. all within minimum reqs, mouse has a mouse wheel, I don't know what kind of video card I have (whatever was factory installed on my dell desktop).

35,436 views 19 replies
Reply #1 Top

First off, Welcome to Sins.

Its sounds maybe like a corrupt installation. You can verify the install with impulse. Did you install from disks or impulse?

Quoting kryo, reply 1
Most generally this means you need to update your video drivers.

Quoting Hyrim, reply 3
http://www.nvidia.com/Download/index.aspx?lang=en-us

http://www.amd.com/uk/Pages/AMDHomePage.aspx

If you don't know what graphics card you have go to start --> run, type in DXDIAG and press enter and go to the "Display" tab of the DXDIAG window.

 

or https://www.stardock.com/support/

or email [email protected]

 

Reply #2 Top

I tried uninstalling & reinstalling, exact same problem. I don't know how to "verify" the installation with impulse? (whatever that is/means). Display tab for video card under run says: intel express chipset family, DAC type: internal, 128 MB memory, which matches system reqs on page 7 of manual. I installed from disks provided in the game box (not a download from net). I'll send an email to support ..

Reply #3 Top

Hello, I have the same problem. Everytime I move a mouse, the screen stops (from 60 to 1-8fps) which result in mouse disappear. I did uninstall my logitech driver and used ordinary windows drivers,and the problem is still present. I tried every driver setting and game setting. Will there be some patch for this?

My machine:

e6600, 2GB Geil (800MHz - CL4),160GB+320GB drives, HD 4670 1GB. vista HP 64-bit

No fps or mouse problem in any other game.

Game with windows takes 1.5GB memory so there is enough ram.

Reply #4 Top

Use Impulse www.impulsedriven.com

download it, put in your serial number and it will give you the latest game version, this may help as well

Reply #5 Top

Well I did that just now, it is better, but the cursor is still blinking when moving and it still lowers the fps ,but it is about 10-30fps instead of 1-8fps :-) I hope next patches will solve it completely:-)

Reply #6 Top

well send a email to [email protected] so they can get working on it

+1 Loading…
Reply #8 Top

Same issue. Start up Sins and anytime I move the cursor (even the slightest movement) causes the game to have extreme frame drop in both the menu and ingame. 

Tried 2 different rigs. 2 different GPU types. 2 different installs. Samething everytime. Cannot play the game in its current state. 

Reply #9 Top

Well I'm waiting for response from technical support (2 working days min). Please write your system here. If it is 32 or 64 bit and if it is windows xp,vista or seven and the release. I suggest you download the latest version from impulse (it is about 780MB) , because it is more playable. The brightest thing is that everyting is waiting till I rotate the wiev or pick a ship :-D

Reply #10 Top

Hello everybody,

I solved it partially. In my case, extended desktop caused the problem. Just "disable" the second monitors in your driver icon (using ati). And after playing the game, just clik on "extended desktop" option for your second monitor in driver icon.

Well I understand, that it lowers the comfort, I reported the solution to the technical support and ask them to repair it for users using two and maybe more monitors, but I think the game is worth it,at least to the day,they make a patch for it.

You may suggest that it should be the first thing I had to think of, but imagine you, when you are used to two monitors and you can't imagine computer without it, so the idea of disabling one display is like the idea of closing one eye to solve "droping fps rate when moving a mouse" problem.

Reply #11 Top

never had an issue with dual monitors

Reply #12 Top

Figured out the problem last night. Had to disable my triple monitor setup. Sins doesnt like more than one screen. Too bad considering just about every game runs fine with them enabled. 

Note: Im wasnt trying to play the game across the screens. Just had them on with web browsers.

Oh well. Needs to be patched. 

Reply #13 Top

As I wrote above, it was the the same problem caused by dual monitors. All ohter than primar monitor has to be disabled.

Reply #14 Top

Hi Everybody

Got the Same Problem in other circumstances.

first Cursor unseen all time long, readme says "Update your graphic driver!" So I do. And now the game doenst even start (at WinXP, SP3)

any ideas how to make it not more worse?

 

so long

Reply #15 Top

I would recommend to download and install latest version of Sins from impulse, or update it, if you don't have it. But you may have the same problem I had with many games, so the solution would be using older driver. You may try to unistall and then install again the latest driver.

Reply #16 Top

The August ATI driver had some issues with cursors disappearing on some multimonitor setups (it did this in other games too). If you haven't already, try 10.9 which was just released this week.

And now the game doenst even start (at WinXP, SP3)

Are you receiving any error messages? If you contact [email protected] about this, they should be able to help further.

+1 Loading…
Reply #18 Top

Here is the Simple Solution.

Go to OPTIONS, Click on VIDEO and Check USE SYSTEM CURSOR.

I know the Mouse is INVISIBLE!!! It will be Hard but Not Impossible.

Reply #19 Top

I figured this out. I have done the blind mouse fix before but that is so annoying I would not recommend it to anyone.

They way you fix this is to:

  • Search for the file: rebellion.user (This file is typically located in your Documents/My Games/Ironclad Games... for Windows systems)
  • Open the file in your favorite text editing program (or notepad)
  • Look for UseSystemCursor setting close to the bottom of the file
  • Change it from FALSE to TRUE
  • Save the file

Run the game and it should now show the cursor!