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Are you crashing like crazy still? Let's compare hardware.

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Are you crashing like crazy still? Let's compare hardware.

from Elemental Forums

Some of us, and we seem to be in the minority, have started crashing every couple of turns since 1Z1 or 1Z2. On the off chance that we have some kind of hardware fault in common, let's compare and see what we can come up with something.

Post your specs here and make a note of whether you've always crashed, whether you get crashes before the game loads, or whether it happens during the game.

You should use the spces provided by clicking Start > Run, and typing dxdiag

Hit "save all information," save the file somewhere you can remember it, and then open it up and paste ONLY THE FIRST BIT OF INFORMATION, AS THE POST BELOW DEMONSTRATES. 

If you're having trouble finding the dxdiag, yahoo to find out where to access your dxdiag

 

 

elemental
37,175 views 46 replies
Reply #26 from Elemental Forums Top

I have had several times the number of CTD in .302 than I have had in all the other Beta 1Z builds combined.

 

------------------
System Information
------------------
Time of this report: 4/25/2010, 10:47:33
       Machine name: BLUEBIRD
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.091208-2036)
           Language: English (Regional Setting: English)
System Manufacturer: Magnell
       System Model: System Product Name
               BIOS: Phoenix - Award BIOS v6.00PG
          Processor: AMD Athlon(tm) 64 Processor 4000+,  MMX,  3DNow, ~2.4GHz
             Memory: 2048MB RAM
          Page File: 454MB used, 2975MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

 

 

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 6800 GS
     Manufacturer: NVIDIA
        Chip type: GeForce 6800 GS
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_00C0&SUBSYS_033910DE&REV_A2
   Display Memory: 256.0 MB
     Current Mode: 1280 x 1024 (32 bit) (75Hz)
          Monitor: BenQ FP91G+

Reply #27 from Elemental Forums Top

Ganoes Paran: I find all the sad face emoticons in your dxdiag file humorously ironic :)

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Reply #28 from Elemental Forums Top

"- We don't do much XP testing...i'll be curious how many people are running that OS.
- We only have a handfull of AMD machines...will have ot test more on there."

Arrgh!!  I'm XP 32-bit Intel now, and crashing like crazy.   Next machine will probably be AMD because they don't seem to change sockets so much and I expect to have better upgrade options a couple years later.

"We actually got an XP machine up and running (and crashing) already. Hopefully a fix is soon to follow!!!"

Good! ! !

 

System Info
Time: 4/25/2010, 09:53:32
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: mumble
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Languages: English (Regional Setting: English)
System Manufacturer: Intel
System Model: DP35DP HD/FP Audio
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU     E6750  @ 2.66GHz (2 CPUs)
Physical Memory: 3054MB RAM
Page File: 701MB used, 8298MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5600 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x68D8)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_68D8&SUBSYS_20081787&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: SyncMaster 199B/940BX/940Bplus,SyncMaster Magic CX917B(Digital)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.7050
Driver Date: 2/2/2010 20:39:38
DirectX Acceleration Enabled: Yes

Reply #29 from Elemental Forums Top

Add me to the list of XP users with constant (every 10-15 turns) crashes at seemingly random times. I can complete a game thanks to autosave, the crashes are not reproducible, but definitely not ready for multiplayer.

 

------------------
System Information
------------------
Time of this report: 4/25/2010, 13:31:32
       Machine name: AUSTINDESKTOP
   Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: P5QL PRO
               BIOS: BIOS Date: 08/26/08 13:43:41 Ver: 08.00.14
          Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz (2 CPUs)
             Memory: 2048MB RAM
          Page File: 594MB used, 3345MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

---------------
Display Devices
---------------
        Card name: ATI Radeon HD 3800 Series
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x9501)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9501&SUBSYS_E620174B&REV_00
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6973 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 7/2/2009 13:24:44, 335872 bytes

 

Reply #30 from Elemental Forums Top

Quoting TheGreatTurtle, reply 23

Quoting knworld, reply 19Not sure if this is a general cause for the crashes, but I just noticed that I stopped crashing if I unchecked the "Enable Event Music" and "Enable layered music."
Oddly this seems to have fixed another problem I was having (my units were not moving properly) but unfortunatly I am still crashing shortly after I research farming.

Actually, I still had some crashes disabling just those two check boxes, but I haven't had any crashes since I unchecked all the audio settings. The load speed for the game seems to be quicker too.

 

Reply #31 from Elemental Forums Top

I seem to be crashing about once every 15 turns...  as the game progresses the crashes happen more frequently.  My system is also setup and ready for testing the Windows_XP_64Bit version...  if Stardock is interested.

System Info
Time: 4/25/2010, 22:09:03
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: ALAN
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.091215-1207)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA74GM-S2
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ (2 CPUs), ~2.2GHz
Physical Memory: 4094MB RAM
Page File: 469MB used, 5422MB available
Windows Dir: E:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7600 GS
Manufacturer: NVIDIA
Chip Type: GeForce 7600 GS
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0392&SUBSYS_00000000&REV_A1
Display Memory: 512.0 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Dell S2209W(Digital)
Monitor Max Resolution: 1920,1080
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.9621
Driver Date: 1/11/2010 22:03:33
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKHDA64.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5532
Driver Date: 12/20/2007 03:59:58
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Reply #32 from Elemental Forums Top

Quoting NTJedi, reply 31
My system is also setup and ready for testing the Windows_XP_64Bit version...  if Stardock is interested.

x64 XP? You must be masochistic. XD

Reply #33 from Stardock Forums Top

Quoting knworld, reply 30

Quoting TheGreatTurtle, reply 23
Quoting knworld, reply 19Not sure if this is a general cause for the crashes, but I just noticed that I stopped crashing if I unchecked the "Enable Event Music" and "Enable layered music."
Oddly this seems to have fixed another problem I was having (my units were not moving properly) but unfortunatly I am still crashing shortly after I research farming.
Actually, I still had some crashes disabling just those two check boxes, but I haven't had any crashes since I unchecked all the audio settings. The load speed for the game seems to be quicker too.

 

 

Between turning off the AA (to eliminate the blank cloth map) and disabling the two sound settings listed, my experience has improved dramatically.

I still get the occasional CTD, but it is nowhere nearly as often as it was before.

Thanks for that tip. I was literally about to give up until the next build!

Reply #34 from Elemental Forums Top

Quoting BoogieBac, reply 27
Ganoes Paran: I find all the sad face emoticons in your dxdiag file humorously ironic

 

I couldn't stop laughing for ten minutes!

Reply #35 from Elemental Forums Top

Quoting kapeman, reply 33



Quoting knworld,
reply 30

Quoting TheGreatTurtle, reply 23
Quoting knworld, reply 19Not sure if this is a general cause for the crashes, but I just noticed that I stopped crashing if I unchecked the "Enable Event Music" and "Enable layered music."
Oddly this seems to have fixed another problem I was having (my units were not moving properly) but unfortunatly I am still crashing shortly after I research farming.
Actually, I still had some crashes disabling just those two check boxes, but I haven't had any crashes since I unchecked all the audio settings. The load speed for the game seems to be quicker too.

 


 

Between turning off the AA (to eliminate the blank cloth map) and disabling the two sound settings listed, my experience has improved dramatically.

I still get the occasional CTD, but it is nowhere nearly as often as it was before.

Thanks for that tip. I was literally about to give up until the next build!

Interesting...so the sound/music system is causing CTDs as well. This information will be helpful to the devs. :thumbsup:

Reply #36 from Elemental Forums Top

Quoting Tormy-, reply 32


x64 XP? You must be masochistic.

Some minor tweaking and the XP64Bit system runs all my games(old and new) without any problems.  I'm not the standard gamer... I build computers from parts for fun and get paid for solving complex software and hardware issues for several huge blue_chip companies. 

The 64Bit Operating Systems is what future games will eventually be using... it's only a question of which developers will be the first to enter this new world. 

Reply #37 from Elemental Forums Top

Quoting NTJedi, reply 36



Quoting Tormy-,
reply 32


x64 XP? You must be masochistic.



Some minor tweaking and the XP64Bit system runs all my games(old and new) without any problems.  I'm not the standard gamer... I build computers from parts for fun and get paid for solving complex software and hardware issues for several huge blue_chip companies. 

The 64Bit Operating Systems is what future games will eventually be using... it's only a question of which developers will be the first to enter this new world. 

I had XP 64 as well for some of the same reasons. Sometimes Jedi you remind me of my-self, and that's never a bad thing..lol.

Reply #38 from Elemental Forums Top

How's that patch for us poor unfortunate XP users coming, BoogieBac?  Say no more, say no more...nod's as good as a wink to a blind man, eh?  eh?

I hear you have kind of a fun beta to play; I'd like to try it!

Reply #39 from Elemental Forums Top

I hear Winnihym likes to play games (knowing nod).

Reply #40 from Elemental Forums Top

XP-64s not pinin'! 'E's passed on! This XP is no more! It has ceased to be! 'E's expired and gone to meet 'is maker!

'E's a stiff! Bereft of life, 'e rests in peace! If you hadn't nailed it to the motherboard 'e'd be pushing up the daisies!

'Is metabolic processes are now 'istory! 'E's off the twig!

'E's kicked the bucket, 'e's shuffled off 'is mortal coil, run down the curtain and joined the bleedin' choir invisibile!!

THIS IS AN EX-XP!!

Reply #41 from Elemental Forums Top

Okay, how does one give Karma on this board?  Publius just earned a point from me. :)

And...uh...is...is there any way to take Karma AWAY from another board member?  I'm...I'm just curious *stares at Frogboy*

Reply #42 from Elemental Forums Top

Quoting Raven, reply 13

Quoting Magicke, reply 7ty BoogieBac, think I'll be using WinXP for  a while still.  Think there are still quite a few of us

Up until I got Win 7 I was FIRMLY planted in the Win XP court. I hated Vista like it was the plague and avoided it as such. Win 7 is amazing in comparison though. It did take me a little while to get used to the slightly newer configuration and they tended to hide a lot of the useful things but mainly that was so people who didn't really know what they were doing couldn't mess things up as easily.
Agreed.

I was a big XP fan (still run it on 3 computers) but I got a free (legal!) copy of Vista a year ago when I built my current #1 computer, hated Vista 64, and took advantage of MS's half-price upgrade to Win7 64-bit last year (~$98 or so).  Win7 64 is pretty good, and I'd recommend it, especially for new systems.

Reply #43 from Elemental Forums Top

Okay, how does one give Karma on this board?

You should see a little "thumbs up" icon beneath each post (except your own).  Click on it.

+1 Loading…
Reply #44 from Elemental Forums Top

An Intel, and yet it crashes a *lot*.
Yes, I've unchecked the music ;)

------------------
System Information
------------------
Time of this report: 4/30/2010, 12:23:01
       Machine name: GOLEM
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
           Language: English (Regional Setting: German)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 03/11/09 18:06:36 Ver: 08.00.14
          Processor: Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz (4 CPUs)
             Memory: 3326MB RAM
          Page File: 888MB used, 4322MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.


---------------
Display Devices
---------------
        Card name: NVIDIA GeForce GTX 275
     Manufacturer: NVIDIA
        Chip type: GeForce GTX 275
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_05E6&SUBSYS_17721462&REV_A1
   Display Memory: 896.0 MB
     Current Mode: 1920 x 1200 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor

Note: Dual Monitors, Iiyama 26"

Reply #45 from Elemental Forums Top

Yeah I'm having crashes quite often someday it takes a hr and i get the memory leak error, I have seen a few games have this issue well into the games release such as Crimecraft its something whit the in game code, in other games i cranked up my virtual memory even tho i have 8 gigs its somehow resolved the issue for me I'm about to try it for this game, but I've also been getting other random crashes with no error, I'm trying messing around with game options to see if i can resolve or find out the cause of these issues see if i can figure out a quick fix ill keep u posted but yeah I'm using Nvidia & Intel

 

BTW does anyone know what operating system they test this game on mainly, they still running vista over there cause i noticed all those Stardock applications like Windows Blinds & a couple other ones ive tried getting weren't windows 7 compatible till recently or still aren't (Don't quote me on accuracy been a least a few months since i looked at them) But has anyone known anyone playing on Vista 32 & or 64 and how there performance is with crashes/bugs i got every OS at my disposal so ill just slap a different one on if need be.

 BTW Vista isnt quite as bad as long as you disable superfetch and set prefetch to 1 setting, i had a lot of gaming issues when superfetch was enabled on vista, as of at least a year ago or so since i used it, or at least setting superfetch to 1, (superfetch & prefetch can adjust settings in registry with values from 0-3 , there both at 3 by default , i set it to superfetch 0 and prefetch 1 or 2 , Google it if u want roe info I'm lazy)

Windows 7 x64 & x86 Enterprise Legit Dual Boot (Same issues on both seems to crash more on 32 bit version)

All Windows updates & Graphics & Hardware updates installed bios to.

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System Information
------------------
Time of this report: 9/12/2010, 00:19:23
Machine name: USER-PC
Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 1866MB used, 14512MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 465
Manufacturer: NVIDIA
Chip type: GeForce GTX 465
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06C4&SUBSYS_14653842&REV_A3
Display Memory: 4065 MB
Dedicated Memory: 993 MB
Shared Memory: 3071 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: LG 20in WS, also have a 27 Westinghouse WS 1280x720 @75 wiht DVI run the game at 1024x768 on it. Running 1 at  a time when playing so thats not fuckin with nothing
Monitor Model: L194WT
Monitor Id: GSM4B06
Native Mode: 1440 x 900(p) (59.887Hz)
 Output Type: DVI

Reply #46 from Elemental Forums Top

Oh it would be great if people just slapping on there DX Diag info would tell us if they were having crashes/issues and witch ones , i dunno it just makes sense to me. :rolleyes: