galciv II crashes

I just bought GalCiv II and it crashes right after selecting the races im going to play against, right before the game actually starts.  I can't find the smart exception application or the debug.err file.  Can anyone please help? Im making a separate post so i gets a little more attention.

thankya in advanced

21,021 views 10 replies
Reply #1 Top

Hi,

I got exactly the same issue. Also tutorial is greyed out and I cant see anything under "campaign". Something is definately broken here :s

Some specs:

Windows 7 64-bit

AMD X2 6000+

Ati Radeon HD4770 512Mb using newest catalyst 9.12

 

Hopefully these issues can be fixed (though it was only 1,38e but still it is an awesome game. I feel almost guilty of robbery with that price).

Reply #2 Top

Your debug.err file will be in the game's folder under My Documents\My Games. If you open it in notepad and find a "Danger Will Robinson" line in it, save this reg file and merge it to solve the problem. If there is no such line, post the file's contents here.

Reply #3 Top

Here is my debug.err:

 

Debug Message:  Version v1.53 last updated on: Tue Nov  4 11:55:35 2008
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 12/20/2009, 00:35:50
DirectX Version: DirectX 11
Machine Name: PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Languages: Finnish (Regional Setting: Finnish)
System Manufacturer: Acer
System Model: Aspire E380
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Processor model unknown (2 CPUs), ~3.0GHz
Physical Memory: 4096MB RAM
Page File: 1907MB used, 6282MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4770
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x94B3)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_94B3&SUBSYS_0D001002&REV_00
Display Memory: 2296 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl
Driver Version: 8.14.0010.0716
Driver Date: 11/25/2009 04:50:14
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (SB X-Fi Xtreme Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10131102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: P17.sys
Provider: CREATIVE
Driver Version: 5.12.0001.2018
Driver Date: 8/3/2009 10:12:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio Interface (SB X-Fi Xtreme Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10131102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: P17.sys
Provider: CREATIVE
Driver Version: 5.12.0001.2018
Driver Date: 8/3/2009 10:12:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Game Resolution: 1680 x 1050
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 4770
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  No string tables in ./Data//ToolTips.tips
Debug Message:  Timer Frequency is 0 17d7840
Debug Message:  No string tables in ./Data//*.str
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  * Collectors Edition *
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Clear data definitions.
Debug Message:  No files found matching mask C:\Users\Kalle\Documents\My Games\GalCiv2\ships\*.xml
Debug Message:  No files found matching mask C:\Users\Kalle\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message:  Danger Will Robinson, no Stars!!!!
Debug Message:  No files found matching mask ./Data//Tutorials/*.xml
Debug Message:  No files found matching mask ./Data//Campaigns/*.gc2Campaign
Debug Message:  No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask ./Data//Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask C:\Games\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing space resources.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Galaxy Size Set: 4 x 4
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Number of Unplaced Stars: 0.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 18
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Done
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Terran Alliance: Intellence -> 40
Debug Message:  Drengin Empire: Intellence -> 40
Debug Message:  Altarian Republic: Intellence -> 40
Debug Message:  Torian Confederation: Intellence -> 40
Debug Message:  Yor Collective: Intellence -> 40
Debug Message:  Creating Civs... Done
Debug Message:  Updating ZOC.
Debug Message:  Updating ZOC.
Debug Message:  Galaxy Create... Done
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message:  UIBeginGameHelper: New Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled

Reply #4 Top

Debug Message: Danger Will Robinson, no Stars!!!!

Yeah, use the link in my post above.

Reply #9 Top

I had the same "Danger Will Robinson" error. It caused my GC2 to crash immediately after creating a new game, before the game could start. I installed via impulse, twice.

It seems to me that the coding monkeys really should fix this problem, so that those registry entries are put in by the installer. This is obviously not a rare isolated instance when multiple people are posting with the same problem. At bare minimum, the 32bit and 64bit registry fixes should be added (with instructions) to the original stickied troubleshooting post. Someone is not doing their job worth a darn (and probably not you kryo; without your help hundreds of paying customers would be unable to use the software. Thank you. +Karma)

Reply #10 Top

hey guy can u help me please 

here is my debug.err: 
 

Debug Message: Version v1.52 last updated on: Mon Sep 8 14:39:01 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/18/2014, 16:54:50
DirectX Version: DirectX 11
Machine Name: HUNG-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Languages: Vietnamese (Regional Setting: Vietnamese)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 04/17/13 15:10:07 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz (4 CPUs), ~3.2GHz
Physical Memory: 4096MB RAM
Page File: 2676MB used, 2946MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce GTX 650
Manufacturer: NVIDIA
Chip Type: GeForce GTX 650
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0FC6&SUBSYS_84281043&REV_A1
Display Memory: 2734 MB
Current Display Mode: 1024 x 768 (32 bit) (75Hz)
Monitor Name: SyncMaster 943NW/943NWX/NW1943/NWX1943
Monitor Max Resolution:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.0013.3523
Driver Date: 3/4/2014 21:35:23
DirectX Acceleration Enabled: Yes


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.6662
Driver Date: 6/19/2012 15:54:20
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0


Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce GTX 650
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 75
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 2c9a3a
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Users\hung\Documents\My Games\GalCiv2\ships\*.xml
Debug Message: No files found matching mask C:\Users\hung\Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done