MyColors stopping Windows update running on Vista!

As an Impulse affiliate and Stardock supporter this worries me a great deal. It seems like on some Windows Vista systems, MyColors can stop Windows update from working from the control panel. I've got one friend/customer who can reproduce this issue. When MyColors is disabled, her Windows update works fine, when it's enabled, it fails.

It's also been reported in this thread on Microsofts forum

http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/5329d091-4e17-45a4-b6a9-8eed97381216

Here's a screenshot from an affected machine:-

http://smg.photobucket.com/albums/v222/takersgurl/?action=view&current=Untitled-5.jpg

I hope someone from Stardock can look into this as a matter of urgency.

1,399 views 5 replies
Reply #1 Top

She just needs to install the latest version of MyColors.

There was an issue with an update to Windows Update that Microsoft pushed out on Windows Vista machines which we resolved a couple of days later.

Reply #2 Top

Ah yes, an update sorted it out, even though she promised me she'd updated Mycolors today :)

Thanks for your very swift help!

Reply #3 Top

Good to hear the updated fixed that for you.  Let us know if you have any other issues.  :thumbsup:

 

Reply #4 Top

I have the same problem!

I only got the program on friday the 19 january and now i cant open anything really....

Reply #5 Top

What specifically are you unable to open?

What OS are you running and what had you installed on it?


Mike