Help

from Stardock Forums

when I try to log in i get the following error

 

Error the parameters you have entered are invalid please check your data and try again (request data missing documentelement)

 

have reentered my login credentials annd i still get this error please help thanks

1,786 views 6 replies
Reply #1 from Stardock Forums Top

Yes, it's the same for me too, help please somebody. :pout:  

Reply #2 from Stardock Forums Top

Flashx454,

I logged in here as you with no issues.  Can you please try again?  Can you please check the About tab and tell me what version of RTP you are running?

Zargon

 

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

Quoting Unneta, reply 1
Yes, it's the same for me too, help please somebody.  

When it happens, just exit R2P and launch it again. Problem solved ^^

Reply #4 from Stardock Forums Top

Zargon, i posted in another thread today about this. I had it too, and as Fidel mentioned a close and restart fixed the issue. Best that it is still brought to attention though of course.

Earlier post on the issue.

RTP v0.98[b].103 (Build: 3554)

Reply #5 from Stardock Forums Top

I had this issue, too.

It finally worked on the 4th restart!

Full exit each time before restarting.  By the 4th time I was convinced it wouldn't work, but it did!

Same version as Neilo, running on Windows 7 RC.

 

Reply #6 from Stardock Forums Top

OK, we will investigate.  Thank you to all who responded.

Zargon