WilliamStanley

[CRASH] Game will not go past title sceen

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[CRASH] Game will not go past title sceen

Game gets to first splash screen and then after about 10-15 seconds crashes

from Elemental Forums

Just installed: everything seemed to install correctly. After a few moments on the title screen the game crashes.

 

 

DebugMessage:  Version 0.22 last updated on: Thu Sep 17 11:59:54 2009

DebugMessage:  *********DXDiag info follows.*********

System Info

Time: 9/17/2009, 13:17:17

DirectX Version: DirectX 10

Machine Name: MASONL7-30-08

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)

Languages: English (Regional Setting: English)

System Manufacturer: emachines

System Model: W3611

BIOS: Default System BIOS

Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs), ~3.0GHz

Physical Memory: 1014MB RAM

Page File: 1330MB used, 958MB available

Windows Dir: C:\Windows

 

 

Display Info

Display device 1:

Device Name: \\.\DISPLAY1

Card Name: Intel(R) 82945G Express Chipset Family

Manufacturer: Intel Corporation

Chip Type: Intel(R) 82945G Express Chipset Family

DAC Type: Internal

Key Device: Enum\PCI\VEN_8086&DEV_2772&SUBSYS_6051107B&REV_02

Display Memory: 224 MB

Current Display Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Max Resolution: 

Driver Name: igdumd32.dll

Driver Version: 7.14.0010.1147

Driver Date: 12/12/2006 10:50:10

DirectX Acceleration Enabled: Yes

 

 

 

Sound info

Sound device 1:

Description: Speakers (SigmaTel High Definition Audio CODEC)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_107B6051&REV_1036

Manufacturer ID: 1

Product ID: 100

Driver Name: stwrt.sys

Provider: SigmaTel

Driver Version: 6.10.5290.0000

Driver Date: 11/22/2006 15:56:52

Type: WDM

Other Drivers: 

Acceleration Level: 1

Cap Flags: 0

Min/Max Sample Rate: 0, 0

 

 

 

DebugMessage:  *********END dxdiag info.*********

DebugMessage:  Entering WinMain

DebugMessage:  ******* Starting Game Shell *******

DebugMessage:  Using 0 samples for multisampling.

DebugMessage:  Game Resolution: 1024 x 768 (full screen mode)

DebugMessage:  HAL (software vertex processing)Intel(R) 82945G Express Chipset Family

DebugMessage:  Presentation Interval: Immediate.

DebugMessage:  Refresh Rate: 0hz.

DebugMessage:  Back Buffer Bit Depth: X8R8G8B8.

DebugMessage:  32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.

DebugMessage:  ** Checking Direct3D 9 Device Capabilities ************************************

DebugMessage:  A full-color cursor is supported in hardware at high resolution modes.

DebugMessage:  Bump mapping is supported.

Debug Message:  Device is now ready

Debug Message:  GFX-THREAD: DISABLED

DebugMessage:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff

DebugMessage:  Shell initialization complete

DebugMessage:  Elemental: War of Magic is activated.

DebugMessage:  ***** Initializing Game *****

DebugMessage:  No string tables in C:\Program Files\Stardock Games\Elemental\Data\English/*.tips

DebugMessage:  Timer Frequency is 0 da7a64

DebugMessage:  Initializing sound card.

DebugMessage:  initailizing bink

DebugMessage:  No files found matching mask Music\*.mp3

DebugMessage:  No files found matching mask Event Music\*.mp3

DebugMessage:  Unallocated Mem: 129 bytes of memory from line 218 of F:\Projects\Kumquat3D\Source\parse.cpp

DebugMessage:  Unallocated Mem: 129 bytes of memory from line 218 of F:\Projects\Kumquat3D\Source\parse.cpp

DebugMessage:  Not all memory has been freed from memory system Parse.

DebugMessage:     258 bytes of memory still allocated.

 

271,037 views 89 replies
Reply #51 from Elemental Forums Top

Forwarded this info to Cari, good find.

Reply #52 from Elemental Forums Top

Quoting mstroh, reply 47
OK, found a new hiccup with this error.

 

I deleted the contents of the screens folder, as suggested here: https://forums.elementalgame.com/364302, and found out the following:

1) If I tell impulse to redownload the contents, there is no change (the game still crashes after ~5 seconds on the splash screen).

However, if I leave the folder empty, and run Elemental from a desktop shortcut, I can successfully get to the intro video.  Of course, another problem comes up in that the program sits forever on a black screen after playing the video, but its somewhat of an improvement.

 

Edit:

And I think the offender may be found.  If familytreesubwnd.dxpack is deleted from the screens folder (and all the other files are left in), the program seems to work.  I've managed to get to the main menu, can fiddle with the options, and at least get the screens to set up a game.

You, good sir, are my hero. Removing familytreesubwnd.dxpack from C:\Program Files\Stardock Games\Elemental\screens and C:\ProgramData\Stardock\Elemental - War of Magic\Screens made me get past the title screen.

Sins of a Solar Empire II
Reply #53 from Elemental Forums Top

 "Removing familytreesubwnd.dxpack from C:\Program Files\Stardock Games\Elemental\screens and C:\ProgramData\Stardock\Elemental - War of Magic\Screens made me get past the title screen."

 

The game works like a charm after I tried this.  Before I did it, the game always crashed at the intro screen.

Reply #54 from Elemental Forums Top

Kryo, FYI I can confirm that deleting familytreesubwnd.dxpack does not fix the issue for at least one of us (just reported as bug 70304).

 

It's my alternate (ancient) laptop so I can still play fine on my primary, just fyi.

Reply #55 from Elemental Forums Top

 "Removing familytreesubwnd.dxpack from C:\Program Files\Stardock Games\Elemental\screens and C:\ProgramData\Stardock\Elemental - War of Magic\Screens made me get past the title screen."

Now stuck on black screen after intro screen finishes...

error report etc... here https://forums.elementalgame.com/364036/#2377531

 

 

Reply #56 from Elemental Forums Top

I have similar problem.

Fixed by removing the familytreesubwnd.dxpack file as suggested in this thread.

Reply #57 from Elemental Forums Top

Eureka!  Deleting all screens from both places then running Verify install from impluse software, then updating elemental via impulse, then deleting only familytreesubwnd.dxpack at both locations got me into the game!

Reply #58 from Elemental Forums Top

Had a similar problem. Deleted the family... file from both locations and it would get past splash intro. But once in game could not access any research trees, as has been noted by posters above.

Found that after you boot up if you alt-tab out (while at the intial main menu) and add the family... file back to the Program File/...Elemental/screens folder that these trees will be able to be accessed while in game.

Hope this helps.

+1 Loading…
Reply #59 from Elemental Forums Top

Deleting that file works great for me. Thanks for finding it.

Reply #60 from Elemental Forums Top

Sadly, it doesn't work in my case: it seems that the TitleWnd.dxpack file causes the crash for me

Reply #61 from Elemental Forums Top

If I remove all files in the Movies directory and keep all files in the screens directory, I am able to see the menu but it crashes whenever I click on anything

Reply #62 from Elemental Forums Top

Deleting those two files also worked for me, meaning I was unable to get past title screen and into a game, now I can.  However, once in the game, not sure things are right.  Seem to be missing functionality that others have described (but I have not experienced obviously).

 

Clearly, however, this seems to be a great step forward in identifying issue.

Reply #63 from Elemental Forums Top

Family Tree seems to cause my initial ctd, but TitleWnd seems to also be doing it.  of coarse, when I remove titlewnd as well all I get is a black screen and my quill pen mouse pointer...

Reply #64 from Elemental Forums Top

Deleting the FamilyTree files is definitely only a partial fix. I'm getting pretty inconsitent functionality across sessions and cannot access any menus in the game, so I can't try a re-start and load to see if it gets me back or finally into a more functional state.

The oddest variations are in whether or not I can even attack a wandering monster (sometimes I just end up sharing a square), whether I can build a town, and whether I can train troops in a town. (I also had one very odd moment where my sovereign moved to the edge of someone else's influence and got locked in place. Could muck with towns a bit, but no amount of futzing and ending turns got that sovereign moving again.)

Reply #65 from Elemental Forums Top

Quoting GW, reply 64
Deleting the FamilyTree files is definitely only a partial fix. I'm getting pretty inconsitent functionality across sessions and cannot access any menus in the game, so I can't try a re-start and load to see if it gets me back or finally into a more functional state.

The oddest variations are in whether or not I can even attack a wandering monster (sometimes I just end up sharing a square), whether I can build a town, and whether I can train troops in a town. (I also had one very odd moment where my sovereign moved to the edge of someone else's influence and got locked in place. Could muck with towns a bit, but no amount of futzing and ending turns got that sovereign moving again.)

This is the same for me. I can also only exit the game by Crtl-Alt-Delete.

Reply #66 from Elemental Forums Top

Well, just a bit ago, ESC started working for me after being hit many, many times in many different sessions and doing nothing. Hopefully it will stay working, because at the moment I can save and load as well as exit normally, which is nice. If only the Kingdom menu would start working...

Reply #67 from Elemental Forums Top

Ditto. I can only build a town once, and have not been able to train troops or attack yet.

Reply #68 from Elemental Forums Top

If you restore the files when you get to the menu it restores access to the screens and the few features available.

+2 Loading…
Reply #69 from Elemental Forums Top

I have had the exact same issues.  The getting stuck at the edge of someones influence was particularly weird.

Quoting GW, reply 64
Deleting the FamilyTree files is definitely only a partial fix. I'm getting pretty inconsitent functionality across sessions and cannot access any menus in the game, so I can't try a re-start and load to see if it gets me back or finally into a more functional state.

The oddest variations are in whether or not I can even attack a wandering monster (sometimes I just end up sharing a square), whether I can build a town, and whether I can train troops in a town. (I also had one very odd moment where my sovereign moved to the edge of someone else's influence and got locked in place. Could muck with towns a bit, but no amount of futzing and ending turns got that sovereign moving again.)

Reply #70 from Elemental Forums Top

Quoting DoomBringer90, reply 68
If you restore the files when you get to the menu it restores access to the screens and the few features available.

The frakkety-frak, you say! Research! I've got research going!

(I think someone else, or maybe even you, tried to get this across earlier in some thread or on IRC, but Reply 68 was the first time that I properly grokked Step 2 of the FamilyTree workaround thing.)

Reply #71 from Elemental Forums Top

Deleting family tree works for me too. !!!!

Quick question:  How many people have DesktopX installed?  When I look at the file and double-click it, in explorer, it launches as a DesktopX desktop gadget.

Could there be any interaction?????

Reply #72 from Elemental Forums Top

Deleting family tree doesn't work for me.  I still haven't gotten past the title screen & haven't seen *any* of Elemental.

Reply #73 from Elemental Forums Top

Quoting Txiasaeia, reply 72
Deleting family tree doesn't work for me.  I still haven't gotten past the title screen & haven't seen *any* of Elemental.

 

Same here.   I can remove all files and get past the intro, but just to a black screen.   But just removing the family tree files doesn't help.