Assistance required

DesktopX

from WinCustomize Forums

I don't know if anyone has had this problem but when I try to load DesktopX I get a ' DesktopX has stopped working' message.

I have clered the cache and uninstalled DesktopX and then re-installed but I still get the same error message. This happened once before and the only way I could fix it was to reinstall the operating system.

I am running Vista Ultimate.

Any help would be appreciated.

5,544 views 10 replies
Reply #1 from WinCustomize Forums Top

There is likely an entry in the Windows event log.  It may help

http://support.microsoft.com/kb/308427

 

+1 Loading…
Reply #2 from WinCustomize Forums Top

Zubaz just gave you the best answer.  :thumbsup:

Curtains - Customize Windows with additional styles
Reply #3 from WinCustomize Forums Top

Thanks for the info - unfortunately, I do not fully understand what to do next.

This would appear to be what I am looking for though :

+

System

 

   

-

Provider

 

     

[ Name]

Application Error

 

   

-

EventID

1000

 

     

[ Qualifiers]

0

 

   
 

Level

2

 

   
 

Task

100

 

   
 

Keywords

0x80000000000000

 

   

-

TimeCreated

 

     

[ SystemTime]

2009-07-07T12:31:41.000Z

 

   
 

EventRecordID

6635

 

   
 

Channel

Application

 

   
 

Computer

Geoff-PC

 

 

    
 

Security

 

-

EventData
         

 

     

DesktopX Builder.exe

 

     

0.0.0.0

 

     

47ed42fe

 

     

DesktopX Builder.exe

 

     

0.0.0.0

 

     

47ed42fe

 

     

c0000409

 

     

0002eb7c

 

     

b8

 

     

01c9fefee15b9461

 

Reply #4 from WinCustomize Forums Top

Not much help there (yet).  Go ahead and fire off an email to support.  Be sure to include this error, your OS, DX version, and anything that you changed recently (new apps, MS updates, etc)

Reply #5 from WinCustomize Forums Top

 

uac on or off?

Reply #6 from WinCustomize Forums Top

6635 is “no corresponding fault module”. Running Kaspersky? Something with pro active defense is running.

Reply #7 from WinCustomize Forums Top

1. No new programs added

2. UAC Off, ( you mean some people turn it on ?? )

3 Eset Nod 32 - can't tell if that is set for pro active or not.

Funny, everything was OK when I turned the computer off !!

Reply #8 from WinCustomize Forums Top

2. UAC Off, ( you mean some people turn it on ?? )

 

found some other posts after vista sp1 mentioning dtx crashing with uac off, but working with it on...

Reply #9 from WinCustomize Forums Top

found some other posts after vista sp1 mentioning dtx crashing with uac off, but working with it on...

Been running sp1 since it came out with DX working perfectly - till now, but at this point I'm willing to try anything.

Thanks for mentioning it though.

Reply #10 from WinCustomize Forums Top

The problem arose after SP1 in Vista Ultimate but then after SP2 it seemed to be corrected.

The fix back then was courtesy of Vad_M    .......................................

adjust the UAC through Stardock Tweak Vista:

1. Press "Security" button. Then select the "Medium-low security" item in the "Overview" tab not the lowest setting as previous

2. Go to "Advanced" tab and select "Silently succeed" if you are an administrator and "Silently ignore" in the other case, do this even though the two appear to be mutually exclusive.

The item "Programs requesting elevation must be signed and verified" must to be unchecked!

You will never see the UAC message box after these simple tweaks. However all of DX options will work correctly.